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“Good location but very noisy” 3 of 5 stars
Review of Hotel Helvetia

Hotel Helvetia
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Hotel Helvetia
Kuchengasse 13, Basel 4051, Switzerland (St. Alban)   |  
Hotel amenities
Ranked #36 of 49 Hotels in Basel
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Good location but very noisy”
3 of 5 stars Reviewed September 26, 2011

Great location, but unfortunately very noisy from thje street in front of the Hotel, we were there on a friday and saturday night and it was extremely noisy all night, for the price this Hotel is not good value, breakfast was okay, no problem with front reception, was very helpful with bag storage and directions, etc.

Room Tip: possibly at the back of the Hotel
See more room tips
  • Stayed August 2011, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Traveler rating
    4
    5
    10
    3
    2
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2
7
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
San Francisco
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 7, 2010

Terrible guy at frondesk at arrival, not frindy and polite at all. Terrible rooms, no renovation or mending has been conducted since 50 years, extremly noisy, not possible to close windows properly, carpet a shame for a country with such a reputation, cleanliness in general can be better, no working internet connection was available. By no means 3 star standart and much to expensive for this service and quality. Offering for breakfast so bad, cannot be described, allthough coffee is great. Better have breakfast at nearby beakery, allthough more expensive is much better value. Extreme noise from the bar, because of drunken guests and drunken restaurant staff! Crazy man shouting around and at people at the front desk and in the restaurant. Never had such a bad experience in this country and never will returne.

  • Stayed March 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed August 20, 2004

this describes itself as a quiet select hotel with a personal touch, but it wasn't quiet and it's not particularly select. staff were helpful when we complained about the noise in our room which was at the front of the hotel, they did move us to a room at the back of the hotel, which was sadly almost as noisy. the noise was in part from the traffic / taxis / streetcleaners / refuse collection which was fairly continuous each night but also from Chez Alain the restaurant on the ground floor of the hotel, which kept its big front windows open till the last guest went home so all the conversation / heated discussions / music etc blasted up into our room, even though we were on the 3rd floor. the noise at the back was from air conditioning units to offices and other hotels and also the noise from the nearby train and tram stations. moan over, the location is fine, there is nearby secure car parking and Basel is a lovely city, but i won't be returning the the Helvetia.

Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Helvetia

Address: Kuchengasse 13, Basel 4051, Switzerland
Location: Switzerland > Canton of Basel > Basel > St. Alban
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #36 of 49 Hotels in Basel
Price Range (Based on Average Rates): $$
Number of rooms: 39
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