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“Fantastic!” 5 of 5 stars
Review of Hotel Spalentor Basel

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Hotel Spalentor Basel
4.0 of 5 Hotel   |   Schoenbeinstrasse 1, Basel 4056, Switzerland   |  
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Hotel amenities
Ranked #4 of 49 Hotels in Basel
Adelaide
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Fantastic!”
5 of 5 stars Reviewed August 21, 2013

I was a solo traveller in Basel for work purposes and stayed in room 208 ('comfort room' type, I think). This hotel location is great - close to all the main attractions and easily accessible from the airport/SBB. The staff were fantastic, always smiling, friendly, answered all of my touristy questions and were very good at English. The hotel room was awesome, modern, well laid out, very spacious, very clean, the most comfortable bed and bed sheets, and the bathroom was a really good size. In addition, the room was equipped with a safe, coffee machine (with complimentary pods), TV, well-located power sockets so I could charge all of my devices, a place to put your luggage, free mini biscuits, and minibar. Not only would I stay here again, but I would recommend to friends. The hotel has a lift too so you don't have to worry about carrying bags up stairs! Thanks Spalentor!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, August 23, 2013
We thank you very much for your positive review and we are happy that you enjoyed your stay with us and were satisfied with your guestroom, our service and the friendliness of our staff.
We wish you a wonderful summer and we are looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newark, New Jersey
1 review
5 of 5 stars Reviewed August 19, 2013

This place it was wonderful,the people that works their is very charming. I love it. No complaint of anything. Simple outrageous. Next time I will travel to basel,switzeland I will stay their again. The location is very convenience for transportation and access to any where in town.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, August 20, 2013
We thank you very much for your positive review and are happy that you enjoyed your stay with us and were satisfied with our service. We wish you a wonderful summer and we are looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 12, 2013 via mobile

Excellent Hotel in good position
Large room also with little terrace, very useful in summer evenings.
Good price/ performance .
there are only four hotel parkings but a big city park is very close .
very nice feature is the free bus tram ticket .



  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, August 13, 2013
We thank you very much for your review and we are pleased that you enjoyed your stay with us.
We wish you a wonderful summer and we are looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2013

Clean and modern in a good way with every amenity. We found Spalentor on Tripadvisor but were not disappointed. Rather even more impressed. Free wifi (for all four of our devices), free computer access for transferring photos or whatnot, free tea and coffee by machine in your room, free little Swiss traditional biscuits (like gingerbread without ginger - I forget their name), free orange juice and tshirts in the lobby, among other perks makes this hotel stand out. Service was impeccable. As Basel has a policy whereby a hotel booking gives you free public transport on all the days surrounding your stay the slight distance from central station (Basel SBB) is hardly a downside but the only criticism I can make.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, August 9, 2013
We thank you very much for your positive review and we are happy that you were satisfied with the service of our staff and the wifi use free of charge. We wish you a lovely summer and we are looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 3, 2013 via mobile

I never write reviews but on this occasion I felt I have to. After our long drive from Calais, this hotel catered for our every need. The pleasant girls on the reception were so helpful they went out of their way to accommodate us. So much so that one girl borrowed her car parking pass to put in our car while we shopped!
The breakfast was of a decent standard and plenty to choose from! Everything you need is within walking distance to this hotel. I highly reccomend it!
Wifi is super fast too!
Oh one last thing, my boyfriend's flip flop had snapped and we left them behind in the room. The following morning the hotel had emailed us to let us know we'd left them, which was sweet.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, August 5, 2013
We thank you very much for your guest review. We are very pleased that you enjoyed your stay with us and that you we satisfied with our service. We wish you a wonderful summer and we are looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2013

Lovely welcome at this hotel, within easy walk of the old town and the Rhine. Helpfulness and friendliness of the staff make this hotel special....nothing was too much trouble...even lent us a kettle as we didn't like coffee so we could make tea in our room! Would definitely recommend staying there.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, July 30, 2013
Thank you very much for your positive review. We are happy that you enjoyed your stay with us and were satisfied with our staff. We wish you a lovely summer and we are looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magdeburg, Sachsen-Anhalt, Germany
1 review
5 of 5 stars Reviewed July 20, 2013

The staff was very kind for me to use all facilities and enjoy Basel. The reception desk provides some juice and fruits for all visitors and guests for free. I will not hesitate to recommend you this hotel if you stay at Basel.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, July 22, 2013
We thank you very much for your positive guest review and we are happy that you enjoyed your stay with us. We wish you a lovely summer and we are looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Basel
#4 Luxury Hotel in Basel
#4 Romantic Hotel in Basel
#5 Business Hotel in Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 
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Also Known As:
Spalentor Hotel Basel

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