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“Great base to explore Basel” 4 of 5 stars
Review of Hotel Spalentor Basel

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Hotel Spalentor Basel
4.0 of 5 Hotel   |   Schoenbeinstrasse 1, Basel 4056, Switzerland   |  
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Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #4 of 49 Hotels in Basel
Certificate of Excellence 2014
Guildford, England, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Great base to explore Basel”
4 of 5 stars Reviewed May 6, 2013

This is a lovely, very Swiss hotel which we've used twice to visit friends in Basel. We've used both a family room on our first visit & on our recent visit had two ajoining rooms. The staff are great, helpful, brilliant with the kids & happy to help us out with our very poor German. Tram tickets are included in the price, as well as breakfast & free Wifi. View from the breakfast room is stunning. Recent refurb have made the big rooms very stylish, but the wooden floors make it a bit noisy. Great place if you want to explore a great city.

Room Tip: For a quieter room avoid room No.1 on any floor as that's next to the lift.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, May 7, 2013
Thank you so much for your positive review score. We are very pleased that you were able to spend a pleasant stay in our house and with our service and the friendliness of the team were satisfied. We wish you a good time and look forward to welcome you again with us and enjoy. Julia Breisacher Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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550 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 5, 2013

This place is simply perfect. The staff is amazing, the rooms are clean and comfortable. Sure, Basel's expensive like the rest of Switzerland, but having a delicious breakfast included is a big plus. They even included a transportation card so we could hop the trams and buses (also fantastic, I might add) to get easily around the city. This is where I will stay every time we go to BaselWorld!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, May 7, 2013
Thank you so much for your positive review score. We are very pleased that you were able to spend a pleasant stay in our house and with our service and the friendliness of the team were satisfied. We wish you a good time and look forward to welcome you again with us and enjoy. Julia Breisacher Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk south coast
1 review
5 of 5 stars Reviewed May 1, 2013

great liitle hotel, close to old centre. Room was of good size (as was bathroom). No problems, gret service. Breakfast have a good selection and was a releaxed affair. Internet access was also without any issue. No faults/issues or grumbles to mention. Would stay at again

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, May 2, 2013
Thank you so much for your positive review. We are very pleased that you were able to spend a pleasant stay with us and were satisfied with our service. We wish you a good time and looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 25, 2013

Just come back from 3 nights at this hotel.
the hotel is very nice and easily accessable to the old cilt. It is within walking distance to everthing. The rooms are big and spacious, and the brekfast is lovely , As Switzerland is very expensive the bonus of having breakfast was great.
You also get free transportation within the city, which is good. The hotel is easily reached by nr 50 bus from the airport than nr 30 fron Basel sbb. If you have your booking confirmation, that entitels you to free travel from the airport to the hotel as well.
Will definatly stay there again, as the staff were so helpful and frindly . Very confortable bed and a fabulous shower. The noise from the street means that it is very difficult to keep the window open because of the traffic noise, as the hotel is on a corner of a junction.
Overall a very nice hotel, and would recommed it.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, May 2, 2013
Thank you so much for your positive guest feedback. We are very pleased that you were able to spend a pleasant stay with us and recommend our Hotel Spalentor. We are looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
1 review
4 of 5 stars Reviewed April 25, 2013

I spent 2 nights at the Spalentor and i can say that everything was good (clean and nice room, bathroom, the staff was helpful and i had no issues).
The only thing i was a bit not happy, was the wifi connection. Some times i had to reconnect in order to make it work.

Once again really nice hotel.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, May 2, 2013
Thank you so much for your positive feedback. We are very pleased that you were able to spend a pleasant stay with us. We checked the problem with the WLAN and extended the license for all our user. We wish you a good time and look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
1 review
5 of 5 stars Reviewed April 21, 2013

I had a very clean and spacious hotel room on the fifth floor. Nice breakfast is served on the same floor. With the mobility ticket, it's easy to go anywhere in the city. Tram 3 or Bus 30 is within 1-min's walk. Three stops to Market Platz or SBB. The hotel staff is extremely warm-hearted and helpful.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia B, Manager at Hotel Spalentor Basel, responded to this review, May 2, 2013
Thank you so much for your positive review. We are very pleased that you were able to spend a pleasant stay in our house and were satisfied with our service. We wish you a good time and look forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Basel
#4 Romantic Hotel in Basel
#4 Luxury Hotel in Basel
#10 Family Hotel in Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 
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Also Known As:
Spalentor Hotel Basel

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