We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel” 4 of 5 stars
Review of Radisson Blu Hotel, Basel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Radisson Blu Hotel, Basel to your Saves list
Radisson Blu Hotel, Basel
4.0 of 5 Hotel   |   Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS) (Vorstädte)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Plan ahead and save 20%
Ranked #22 of 49 Hotels in Basel
GreenLeadersPlatinum level
London, United Kingdom
Top Contributor
59 reviews 59 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
“Nice hotel”
4 of 5 stars Reviewed November 30, 2012

We spent just one night here before boarding a river cruise. It was about a 10 minute walk from the hotel to the Christmas markets located in the old town - very convenient. The room was well appointed, tastefully decorated and spacious enough so that the two of us weren't running into each other.

We dined in the restaurant downstairs and it was quite tasty - efficient service and a view of the street for people watching. Our only issue was with the climate control system. Despite our best efforts, the room remained stuffy no matter how low we set the thermostat. Other than that little annoyance, we had no complaints and would certainly stay here again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

331 reviews from our community

Traveler rating
    99
    164
    47
    10
    11
See reviews for
31
80
28
140
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
The Hague, The Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 29, 2012

I had to be in Basel for a business meeting. The Raddison Blu Hotel was quite centrally located and easy to reach from the Basel SSB railway station. The airport shuttle bus stops at this railway station and it is a five to ten minutes walk from the station to the hotel. You might need a map though. I got lost in Basel but the hotel staff directed me to the hotel. I had a standard room and the photos on the website correctly represent the room though you might get the impression that the room is somewhat bigger.

From the outside the hotel seems smaller but there are a lot of rooms hidden in there. The hotel is very near to the old town and there are a lot of restaurants in the vicinity. The hotel’s Filini restaurant is acceptable but not remarkable. The breakfast is well assorted.
I had a problem that the in-house movie system wasn’t working. The hotel offered me another room which was very nice of them, but I declined.

I didn’t use the pool or other amenities. But this hotel is fine to stay. The staff is friendly and willing to assist. It sure is 4* and upholds the Radisson Blu’s standards.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supermajo, Director of Sales at Radisson Blu Hotel, Basel, responded to this review, November 30, 2012
Dear Sirs,

we thank you for taking the time to give us your really positiv and extensive feedback on TripAdvisor.

We are very glad to hear that you like the central location, the decor & comfort of our Hotel rooms.
Your feedback is really appreciated and we will inform our colleagues about all your positive comments of your stay.
Please let us know if there is anything else we can do for you to make your next stay even more comfortable.

On behalf of our entire staff here at the Radisson Blu Hotel, Basel we would like to thank you for your stay and we are looking forward to welcome you once again and to try also our wellness area.

Yours Sincerly

Stefanie Benkert
Front Office Service Manager
Radisson Blu Hotel Basel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, California
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 23, 2012

Stayed here for work and was pleasantly surprised. The hotel has a modern decor, is clean and comfortable. The hotel has WIFI and offers a very nice breakfast option. It is conveniently located (approx a 10 minute walk from the train station), is across the street from the pedestrian district, and a short walk to the old town. I would recommend this as a sound option for staying in Basel and would certainly stay here again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supermajo, Director of Sales at Radisson Blu Hotel, Basel, responded to this review, November 25, 2012
Dear Madam

Thank you for taking the time to post your feedback on TripAdvisor.
We are glad to hear that you like the location, the decor & comfort of our Hotel.
As I can see you enjoyed the breakfast in our restaurant <<filini>> and the proximity to the old town of Basel. We are looking forward to welcome you again as a guest in our Hotel.

Kind regards

Anne Theunert
Front Office Service Manager
Radisson Blu Hotel Basel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
near London, UK
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 17, 2012

Wanted a city centre hotel to pick up the tram to work every day, and this was a great location for routes everywhere and within walking distance of all historical sites, too.
Quality of rooms, fittings, dining, facilities, lounge all excellent. Modern, bright, comfortable, and lovely breakfast—all you could wish for.
But the most outstanding of all was the service: the helpfulness and friendliness of staff was outstanding. They promise to respond to requests or problems immediately—and they did. I asked for a quieter room after I realised things got noisy very early on the main road in the morning (and I was working very late at night so could not manage waking at 6 each morning!). They had two to offer me, showed me both so I could choose (over an inner courtyard and very peaceful) and moved everything for me.
I even left a rolled up print behind in reception when I left, and they posted it on to me in the UK.
It's not cheap, but nowhere in Switzerland is, and this was an decent price for one of the quality hotels in Basel.
Would definitely go back to the same hotel—and hope to when I return to Basel year.

Room Tip: If you want quiet, choose one over inner courtyard.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supermajo, Director of Sales at Radisson Blu Hotel, Basel, responded to this review, November 25, 2012
Dear Marianne

Thank you very much for your positive feedback on the page TripAdvisor.
We are glad to hear that you enjoyed your stay in our Hotel in Basel and that you felt very comfortable and well treated by our entire team. It was a pleasure to send the lost roll up to the U.K. as this kind of service, the location & design and our service orientated staff is what makes our Hotel special and unique. We are pleased to hear that we convinced you of our services and looking forward to welcome you again as a guest in Basel.

Kind regards

Anne Theunert
Front Office Service Manager
Radisson Blu Hotel Basel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
75 reviews 75 reviews
45 hotel reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 12, 2012

I was pleasantly surprised by the rooms- comfortable, nicely furnished and very nice decor. Loved the bathroom. Breakfast was great. The dinner at the restaurant was also good with friendly service. Expensive but that is par for course in Switzerland.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supermajo, Director of Sales at Radisson Blu Hotel, Basel, responded to this review, November 13, 2012
Dear Sir

Thank you very much for your stay in our renovated Hotel in Basel.
We are glad to hear that you liked the design and interior of our guest rooms as well as the breakfast buffett and the filini restaurant. We will forward you positive feedback about our service to all our staff and looking forward to welcome you again as a guest in our Hotel.

Kind regards


Anne Theunert
Front Office Service Manager
Radisson Blu Hotel Basel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, England
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 27, 2012

Well appointed rooms, spacious, great for working or relaxing. Comfortable and very good sized beds, reasonable sized and well supplied bathrooms. Plenty of storage. Excellent breakfast, and the staff could not have been more helpful. We had a room on the road side and requested a move and it could not have been handled more efficiently or pleasantly.

Room Tip: Ask for room away from the roadside - inner courtyard is best - but of course no view, and also non...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supermajo, Director of Sales at Radisson Blu Hotel, Basel, responded to this review, October 30, 2012
Dear Sir

Thank you very much for your positive review on the website TripAdvisor.
We are glad to hear that you enjoyed the stay in our Hotel in Basel and you liked our staff and the service we offer. We will forward your good experiences to all our staff and thank you very much for your honesty. We are looking forward to welcome you again as a guest in our Hotel.
Kind regards

Anne Theunert
Front Office Service Manager
Radisson Blu Hotel Basel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kendall park, nj
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 18, 2012

This hotel is located near the Basel SBB train station; it is directly on the Number 10 tram line and is within easy walking distance of the center of Basel (Barfusserplatz and Marktplatz). The hotel rooms are spacious, clean and quiet. The pool, the in-lobby bar and the attached restaurant are nice. The staff throughout the hotel is extremely helpful and hospitable. Staying in Basel is very expensive. This hotel is competitive, but would be less expensive elsewhere.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supermajo, Verkaufsleiter at Radisson Blu Hotel, Basel, responded to this review, October 30, 2012
Dear Sir or Madam

Thank you very much for your positive feedback about our Hotel on the web page TripAdvisor.
We are glad to hear that you like the position of our hotel next to the city center and the SBB train station and the amenities you enjoyed during your stay (pool, restaurant...).
We will forward your recommendation to all our staff. We are happy that you like our service we offered you and our nice hotel rooms. We are looking foward to welcome you again as a guest in Basel.

Kind regards

Anne Theunert
Front Office Service Manager
Radisson Blu Hotel Basel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Radisson Blu Hotel, Basel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Hotel, Basel

Address: Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
Phone Number:
Location: Switzerland > Canton of Basel > Basel > Vorstädte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Basel
#13 Luxury Hotel in Basel
#14 Family Hotel in Basel
#16 Business Hotel in Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Basel 4*
Number of rooms: 206
Official Description (provided by the hotel):
Contemporary Six-story Hotel located downtown, near theater, banking & shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Priceline, Cheap Tickets, getaroom.com, Despegar.com, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your Radisson Blu Hotel, Basel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Hotel, Basel Hotel Basel
Radisson Basel
Basel Radisson

Owners: What's your side of the story?

If you own or manage Radisson Blu Hotel, Basel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.