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“Very good address” 5 of 5 stars
Review of Hotel D - Basel

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Hotel D - Basel
4.0 of 5 Hotel   |   Blumenrain 19, Basel 4051, Switzerland (Altstadt)   |  
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Ranked #13 of 49 Hotels in Basel
Venice, Italy
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Very good address”
5 of 5 stars Reviewed January 2, 2013

We spent a night in Basel as a mini break. the hotel is well situated, modern, with pure lines, beautiful well thought bathroom, comfortable beds, good breakfast, friendly staff. I will go there again! Ad there was even a 10% voucher off our next visit.

Room Tip: We stayed in a room at the back, with view on the old town. Extremely quiet!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, January 8, 2013
Dear Valued Guest,

Thank you for taking the time to post this positive review about Hotel D.

We are happy to hear that you appreciated the special design of the hotel, and that you felt comfortable in our room.

Hotel D is extremely well located, the city center is accessible in a 2 minutes walk and there is a Tram and Bus stop next to the hotel, which eases the access to Train stations, Airport, etc...

The whole team would be very delighted to welcome you back at Hotel D, and make your next trip in Basel as enjoyable as the former one.

Kind regards,

Julien Baly
General Manager
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475 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Lausanne, Switzerland
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 30, 2012

We stayed in this hotel for one night during Christmas holiday.
For pros, first goes to its fantastic location. No.11 tram was right before the hotel and directly went to the train station/city centre. And it also located in the old town region, and you can walk easily there. Second, there are really help staff in the reception. Well, we had a little story there. The heater in our room was not working and it was absolutely horrible in winter. I talked to the reception lady and asked to change another room if they can not fix it. She was super nice and promise to fix. When we came back from dinner, she said she fixed it by offering us a electric heater. The room was too hot because of that and that night, we had difficulties to sleep. I do not know what to say, because on one had she did make a effort to fix the problem, but on the other hand, we are not satisfied!!!!
For cons, I think the room was too damn small. As a four star hotel, the room we stayed was totally not worth it. And the bed was also too small, my boyfriend is over 190 and his feet were outside of the bed.....
All in all, it was a nice stay. As a 4star hotel, the price was reasonable, even though I think the hotel is not really qualified as 4star.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, January 3, 2013
Dear Valued Guest,

Thank you for taking the time to share your feedback of Hotel D.

As you are mentioned we are ideally located in the heart of Basel, only a short walk from the city centre.

Thank you also for your kind words about our staff.

We regret, that with the electric heater the room was too hot when you came back from diner.
I am sure opening the windows for a few minutes would have cooled down the room to a more suitable temperature.

Regarding the room and bed size we kindly inform you that for sure we have also bigger rooms with king size beds. The smallest beds available in our property are 160 X 200 cm.

We would be more than happy to welcome you back so that you can find out that our hotel is qualified as a 4 stars establishment.

Kind regards,

Julien Baly
General Manager
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London, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2012

We stayed in Basel as a stop over between places and we are so glad we did. The hotel was lovely and had a really nice bathroom. The staff were so friendly and helpful and gave us lots of tips for our night there which really made it special. The room was very modern and clean and the bed was so comfortable. The breakfast the next morning was great too and gave us the kick start we needed for the drive ahead. If I go to Basel again I would definitely stay at Hotel D.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, January 3, 2013
Dear Rachel,

Thank you for taking the time to post your review of “Hotel D”. I am delighted you joined us on such a special occasion. We take the most pride in our service here and I am so pleased you enjoyed it so much.

I was also pleased to read your comments about our staff as well as for the breakfast buffet.

I am happy that you enjoyed your stay at “Hotel D” and hope to welcome you back soon.

Warm regards,

Julien Baly
General Manager
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Naples, Italy
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 22, 2012

Loved the town of Basel. The Hotel D was perfect for our stay in Basel. Very close to everything we wanted to see. The hotel staff were very friendly and helpful. THe hotel D was very clean. The room we stayed in looked new. We did not eat at the hotel but there is a great pastry shop about 2 blocks down the street.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
73 reviews 73 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed December 2, 2012 via mobile

Basel is expensive, not as expensive as Geneva but when you are paying over 3 pounds for an espresso it's pricey. Hotel D at 80 pounds a night was beautifully clean, had a wonderful rain effect shower and friendly staff (especially Lara at reception) all for less than the cost of 27 espressos a night! Bargain.

Perfectly located for trams and bus and a simple 15 minute stroll to the Kunsthalle and Xmas markets I will definitely stay again when visiting Switzerland. Unless they crank up the prices of course!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, December 9, 2012
Dear Feldy1983

Thank you for taking the time to review our Hotel D. I am glad the team at the hotel including Laura helped make your trip to Basel an enjoyable one.

As you have mentioned we are ideally located close to all major places of interest in Basel.

We hope to welcome you back at “Hotel D” on your next trip to Basel.

Kind regards,

Julien Baly
General Manager
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Montreal, Canada
1 review
5 of 5 stars Reviewed November 14, 2012

Great hotel, contemporary design, very professional & polite staff, excellent breakfast & complementary wifi, fitness & sauna (super clean as the rest of the hotel), modern and super clearn rooms, excellent location, close to the Rhein, charming address in old city district, exactly what you hope for and expect to find as a home away from home. Superb !

Room Tip: All rooms are very nice. Enjoyeed wood floors in the room (very clean). Some rooms may be quieters...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, December 9, 2012
Dear valued guest

I was delighted to read that you found your home away from home in our Hotel D. I am pleased that you enjoyed your stay and thank you for such kind comments regarding our staff and service. We take genuine interest in our guests and try to make their time with us comfortable and memorable.

As you have mentioned we are ideally located in the heart of Basel, only a short walk from the city centre and the Rhine.

I hope that we will have the pleasure of welcoming you back to the hotel soon.

Kind regards,

Julien Baly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
1 review
5 of 5 stars Reviewed November 12, 2012

Hotel D was one of our three choice, based on price and location. We were really satisfied, for the overall stay - check in and check out were quick, smiling staff, confi and very clean room. Its the type of boutique Hotel we enjoy to stay in, for its unique style. We will come back, thank you again :-)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, November 15, 2012
Dear valued guest,

It was a pleasure to hear that you have very much appreciated our service and rooms and I thank you for pointing this out on TripAdvisor.

I am glad to hear that you have very much enjoyed your stay and look forward to welcome you back at Hotel D on your next trip to Basel.

Kind regards,

Julien Baly
General Manager
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel D - Basel

Address: Blumenrain 19, Basel 4051, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel > Altstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #13 of 49 Hotels in Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel D - Basel 4*
Number of rooms: 48
Official Description (provided by the hotel):
The newest Design & Boutique hotel in Basel, Switzerland. Located on the famous Blumenrainstrasse, close to the old town and the renowned attractions. ... more   less 
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