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“Hotel D - Basel” 5 of 5 stars
Review of Hotel D - Basel

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Hotel D - Basel
4.0 of 5 Hotel   |   Blumenrain 19, Basel 4051, Switzerland (Altstadt)   |  
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Ranked #13 of 49 Hotels in Basel
Certificate of Excellence 2014
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hotel D - Basel”
5 of 5 stars Reviewed October 22, 2012

We recently stayed with this hotel for one night. This was a great hotel and the location was fabulous. We would highly recommend it. The staff at reception were extremely helpful.

The location of the hotel was right at the start of the main shopping area in Basel so it was really convenient.

There are also lots of restaurants in the area to chose from.

Room Tip: The rooms are a good size.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, October 29, 2012
Dear Guests,

Thank you for your positive feedback here on tripadvisor.

As you have mentioned we are ideally located in the heart of Basel. We are located in walking distance to most major places of interest with a vast variety of restaurants all in close proximity to Hotel D.
Our front office team are always there to assist guests and we are delighted that you appreciated their assistance.

We are delighted that you enjoyed your stay with us.

It would be our pleasure to welcome you back at Hotel D.

Kind Regards

Julien Baly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
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    38
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2012

everything was perfect, the only problem we faced when we checked in, our bed wasn't clean (some hairs from previous client i think) but we called them they changed it immediately.
the location was perfect. checking in & out was v fast. receptionist was very nice.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, October 23, 2012
Dear Hotel Guest,

Thank you for having taken the time to share your Hotel D experience.

We regret the inconvenient situation; we are delighted that we were able to resolve the hitch and thus allowing you to have an enjoyable stay with us.

It would be a pleasure to welcome you back at Hotel D.

Kind Regards

Julien Baly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South West London/Surrey
Top Contributor
172 reviews 172 reviews
96 hotel reviews
Reviews in 63 cities Reviews in 63 cities
260 helpful votes 260 helpful votes
5 of 5 stars Reviewed October 18, 2012

Just got back from a 2 night business stay in this hotel, following the recommendation of a colleague and reading the mostly positive reviews on tripadvisor, and my already high expectations were absolutely exceeded!

The location is great, 2 minutes walk from the Middle Bridge, plus you have buses and trams right outside the hotel, taking you all around Basel. All hotels provide guests with free Basel travel passes for the duration of their stay, and showing a printout of your hotel reservation is also sufficient for your journey from Euro Airport into the city when you arrive (on the 50 Bus).

The staff in Hotel D are all excellent, they greet you with a smile when you arrive, they are always friendly, helpful and welcoming, this counts for a lot in my opinion.

There is no restaurant within the Hotel D, but it is not an issue, there are numerous restaurants within walking distance of the hotel, and of course many more a short tram or bus journey away elsewhere in Basel. Breakfast is buffet style, served in the corner of the reception area/lobby. Everything was fresh and good quality, tables clean and laid out nicely.

There is a small gym and sauna in the basement. Please be aware that you should give reception 20 minutes notice if you would like to use the sauna. The gym has one cross trainer, one treadmill and one bike, also a bench and a full set of dumbells. Everything is clean, modern and classy looking.

For my room I was given a free upgrade from Standard size to Deluxe. The room was excellent, clean, modern and stylish. Double bed extremely comfortable. Large flat screen tv on the wall. Radio alarm clock with ipod dock, very nice touch. Safe and mini bar, lots of hanging space and other space to store your clothes. Bathroom quite small but absolutely adequate size, no bath, but an excellent shower, water temperature and flow perfect every time I used it.

Overall I was delighted I chose to stay here, its the best hotel I have stayed in Basel to date, would love to come back again one day. Excellent work Hotel D, you've got it spot on.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, October 23, 2012
Dear Valued Hotel Guest,

What more can we say, your review sums Hotel D up, it was a pleasure for us to read your review.

We are delighted that you followed your colleagues’ recommendation and decided to stay with us at Hotel D.

As you have you have mentioned we are ideally located with major tram and bus stops close to the hotel and with various places of interest in walking from the hotel.

Although we do not have a restaurant in the hotel we do have a vast variety of restaurants in the inner city. The front office team will gladly assist in finding a suitable restaurant and making a reservation.

The staff felt much rewarded by your kind words, it is always a joy for them to receive a compliment.
Thank you again for having taken the time to share your positive experience here on Tripadvisor.

It would be a pleasure for us to welcome you back at Hotel D on your next trip to Basel.

Kind Regards,

Julien Baly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maine
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 14, 2012

Hotel D is exactly as people say, modern, attractive,clean, with a friendly staff and a great breakfast. The location is perfect as it sits only a block away from the old town and is right across the street from the river walk. With it's low price this is a super value!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, October 23, 2012
Dear Hotel Guest,

Thank you for having taken the time to share your Hotel D experience.

We are delighted by your positive feedback. We are pleased that you enjoyed your stay with us.

We look forward to welcoming you back at Hotel D.

Kind Regards

Julien Baly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 10, 2012

I had a wonderful stay at Hotel D. I came there for business and since the hotel is very well located in town, it was very easy for me to move around. The staff was very welcoming and helpful, they advised me on how to get to places and where to eat in town.
The rooms were perfect, very clean, brand new, with a large comfortable bed. The bathroom had an italian shower and I was especially happy to find organic beauty products for the shower. They even had a charity box at the reception for an organization called Pro Natura. I'm very attentive to details like that because I work for an NGO and I like going to places which 'cares'.
Overall it was a memorable stay, next time I am in Basel I will make sure to come back. This is my second stay already.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, October 15, 2012
Dear Valued Hotel Guest

Thank you for having taken the time to share your D experience.
We are delighted by your positive feedback, as you have mentioned we are very centrally located.

We are pleased that you took notice of the organic amenities we offer as well as the Pro Natura charity box. We feel it is important to support this organisation and make a contribution.

We are delighted that you returned to Hotel D and look forward to welcoming you back in the Future.

Kind Regards

Julien Baly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BNE, AUSTRALIA
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 7, 2012

We found the Hotel D to be a well appointed, modern accommodation. The management and staff were extremely helpful and we were blown away by the "Mobility" Card which gives you free travel on public transport when you arrive at your prebooked accommodation. The Hotel was well located to public transport and within walking distance to the central plaza.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, October 15, 2012
Dear Hotel Guest

It was a pleasure reading your review. As you have mentioned Hotel D is truly well located in the heart of Basel. With the Schifflände tram stop only a few steps from the hotel it makes getting around very convenient.

We are delighted that you enjoyed your stay with us, it would be a pleasure to welcome you back at Hotel D.

Kind Regards

Julien Baly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
israel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 6, 2012

We stay there for 3 nights , we get a standart room which is suitble for 2 person with no luggage at all !! You can not open a normal suitcase only on the bed . It is very modern but the designer of the hotel never travel with luggage . The hotel is clean and not far from the old center of Basel.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julien_basel, General Manager at Hotel D - Basel, responded to this review, October 15, 2012
Dear Hotel Guest

We were stunned by your review; we regret that you felt the standard room was too small. We wish that you would have informed the front office staff they would gladly assisted you in finding a more suitable room.

We are delighted however about your positive feedback.

It would be a pleasure to welcome you back at Hotel D, next time in a Deluxe or an Executive room.

Kind Regards,

Julie Baly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel D - Basel

Address: Blumenrain 19, Basel 4051, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel > Altstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #13 of 49 Hotels in Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel D - Basel 4*
Number of rooms: 48
Official Description (provided by the hotel):
The newest Design & Boutique hotel in Basel, Switzerland. Located on the famous Blumenrainstrasse, close to the old town and the renowned attractions. ... more   less 
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