This is an excellent hotel. The reception staff were welcoming and helpful, and the room was very modern, comfortable and very well designed. Sound insulation was good so, although we had a room overlooking the main road, the only sound was the distant rumble of trams. The bathroom was large and spotless with a very efficient shower. The breakfast menu was varied and well stocked. The hotel is a couple of minutes walk from the station, although you need to know which exit to use; take the exit onto Guterstrasse, turn right when leaving the station, and in a couple of minutes you will reach the corner at the junction with Margarethenstrasse, where the hotel is situated. If you take the other exit - onto Centralbahnstrasse – it will take longer. It’s a shame that the hotel’s website doesn’t give this information.
My only criticism is the hotel’s insistence of placing a reservation fee of 200 CHF on our credit card when we checked in. This fee, apparently, was not actually debited from our card but – presumably – was a safeguard against us running up a big bill and then doing a runner. (If that’s the case, the hotel’s lack of trust is absurd since - when we came to pay on checkout - we were only charged for breakfast because I volunteered the information that we had eaten). If the hotel’s management reads this review, perhaps they would like to explain themselves.
- Official Description (provided by the hotel):
- The Hotel ibis Basel Bahnhof is located right next to the main train station in Basel and is 15 minutes from Basel's EuroAirport. The city center and the zoo are just a few minutes' walk or a short tram ride away. Our hotel with 112 rooms is fully non smoking. Enjoy our friendly 24/7 reception, our generous buffet breakfast, 24/7 bar service, free wifi and webcorner, luggage room and an indoor car park (12 spaces for an extra charge)are also available. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Basel Bahnhof Hotel Basel