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“Excellent service and food was delicious!” 5 of 5 stars
Review of Restaurant Filou

Restaurant Filou
Messeplatz 12, Basel 4058, Switzerland
+41 615604301
Website
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Ranked #89 of 423 Restaurants in Basel
Price range: $21 - $62
Cuisines: European, French, Contemporary, International
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Reservations
Description: The restaurant “Filou” is situated at the Messeplatz in Basel. It offers connoisseurs regional and international delicacies prepared from fresh ingredients. The “Filou” restaurant serves breakfast buffet, business lunch buffet, dinner and the selection of wines assures to complement your choice of food. The modern interior, high ceilings, panorama windows and the exceptional lighting give the restaurant a cosmopolitan feel. There is also the “Timeless” cocktail bar, the “SkyLounge” on the 30th floor and the “Checkpoint” bar in the lobby at the RAMADA PLAZA Basel.Opening hours breakfast buffet: Monday to Friday 06.30 am to 10.00 am Saturday and Sunday 07.00 am to 11.00 ambusiness lunch buffet: Monday to Friday 11.30 am to 02.00 pm dinner: Monday to Saturday 06.00 pm to 11:00 pm (from 10.00 pm small menu)
NJ
Top Contributor
50 reviews 50 reviews
9 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
“Excellent service and food was delicious!”
5 of 5 stars Reviewed February 8, 2013

Had a superb meal at Filou and my small group was spoiled by the chef who sent some samplers and specialties to the table for us to try in addition to our orders! Delish!

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEmmel, Manager at Restaurant Filou, responded to this review, February 11, 2013
Dear Guest & "Reviewer" Thank you for such a wonderful review of your recent stay here at the Restaurant "Filou . We especially appreciate your comments. Once again thank you and we look forward to welcoming you back in the very near future. Kindest Regards from Switzerland, Petra Emmel & Team
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33 reviews from our community

Visitor rating
    17
    11
    2
    3
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Dorking
Senior Contributor
24 reviews 24 reviews
9 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Standard good hotel restaurant”
3 of 5 stars Reviewed February 1, 2013

I attended a dinner for 70 at Filou, the restaurant felt to lack atmosphere. The service was slow as there seemed to be shortage of staff. The food was good but not special, and dessert was disappointing. One of bottles of wine was corked but the waiters immediately replaced it without fuss. It could be the restaurant struggles with large groups, and so my experience may not be a true reflection of small group dinning.

  • Visited January 2013
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEmmel, Manager at Restaurant Filou, responded to this review, February 4, 2013
Dear Guest & "Reviewer"

Thank you for taking the time to complete a review about your visit at our Restaurant "Filou".

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you and to convince you then of our service and food quality at the "Filou".

Kind Regards,
Petra Emmel
General Manager
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El Dorado Hills, California
Top Contributor
83 reviews 83 reviews
22 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
73 helpful votes 73 helpful votes
“Perfectly Cooked Steak”
5 of 5 stars Reviewed August 28, 2012

Service was superb, food the best I had in Basel. Steak was cooked perfectly, starters extremely tasty and the orange juice squeezed there and then. The waitress, although had limited English was excellent and asked if we had 'all our wishes' which was very sweet. Highly recommended

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEmmel, Manager at Restaurant Filou, responded to this review, August 30, 2012
Dear Guest

Our chef has read your comments with great pleasure and we are all delighted that you have enjoyed our restaurant "Filou".

Thank you for taking the time to write a review on TripAdvisor. We hope to you see again!

Kindest Regards from Basel
Petra Emmel & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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