This hotel was a huge disappointment (especially as we sit in the amazing Hotel David in Florence - a boutique hotel that knows how to welcome travelers and make you feel at home). Without charm and without an elevator (my poor elderly aunt had difficulty climbing the three flights of stairs), the rooms were shockingly small (albeit we were fortunate to have a room with a splendid view of the rolling Tuscan hills) and with the most uncomfortable beds and thin blankets. They turned off the heat at night in the hotel and we woke up freezing.
There was no hot water in the shower the first day we arrived, and the water in our sink did not drain. The amenities are nil, and customer service was not as one would have expected (especially at breakfast - one woman who seemed miserable every morning as she asked what we wanted to drink). Expected more of an Italian hotel in this price range. There was a door attaching our room to the neighboring room, and we could hear everything (constant coughing, TV blaring late at night and early morning).
There are plenty of highly recommended places to stay in and around Siena, but this is not one of them. We stayed here 3 nights - do yourself a favor and choose another place in Siena.
- Also Known As:
- Il Chiostro Del Carmine Residence Hotel
- Il Chiostro Del Carmine Residence Hotel Siena
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