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Il Casato Residence: Traveler Reviews


Il Casato Residence
Via Casato di Sopra 33 and Via Dupre 126 | (2 entrances), Siena 53100, Italy
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Traveler Reviews

70% Recommend
4.0 of 5 stars 35 reviews
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Worst stay of our Trip!

Il Casato Residence

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1 of 5 stars
A TripAdvisor Member
Birmingham, Michigan
Dec 5, 2005
4/6 found this review helpful

My husband and I just spent 10 days in Italy and had a fantastic time in both Rome & Florence. We then rented a car for 2 days and went to Siena. We stayed in what was marketed on the website ---- as a "renovated/renewed" castle - there was nothing renovated or renewed about it. It was absolutely awful. It was way overpriced, the people at the desk were rude, not at all helpful, talking about us, right in front of us (because we requested a room change) and it was far from clean.
It was a hike from the center - which it claimed to be "on", I would say it was near at best. We have dubbed the Il Casato - the Il Dumpo!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $137 (year-round)
OK, but...

Il Casato Residence

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2 of 5 stars
gracie68 3 contributions
San Diego, California
Oct 31, 2005
9/9 found this review helpful

We stayed in the Il Casato Residence for one night in October. It was clean and convenient and certainly historic. The employees in the Residence were all lovely and helpful. The Residence is conveniently located.Some of the ceilings are interesting-painted with angels.Our room was small and very plain except for the ceiling. Very few amenities. The breakfast(?) was served in our room. It consisted only of tea (which we had requested the night before). Our main complaints (which they have no control over) were the location and the stairs. To get to the Piazza, you have to walk down a steep hill. The Residence is set into a steep hill. Our room was on street level, but the front desk was located 4 flights of steep, concrete steps on a lower street. There is no elevator. If you are middle aged or above and not in excellent physical condition, do not choose this quaint hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $137 (year-round)
Great location, Helpful staff

Il Casato Residence

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4 of 5 stars
Festnoz 30 contributions
Temperance, MI
Oct 27, 2005
7/7 found this review helpful

This small hotel has an excellent location about 3 blocks from Il Campo. You can walk to everywhere in the old city center easily. The room was simple, clean but very pleasant with a great view of Siena and the Tuscan hills. The women at the reception desk are always ready with a smile to assist you with travel arrangements or reservations. The breakfast-in-bed tray is simple and could use some variety but was a nice change from the shuffle down to a "breakfast nook." The interior of the hotel is beautiful and gives a unique old world feel.

My only complaint would be that the online directions to the hotel are horrid if coming by car. We drove around for an hour and a half. If you do go by car, park in the Il Campo parking which I think is by the Port Romana. Or better yet, call for directions!

I loved this spot and would stay again in a heartbeat. I truly felt I was in Italy here. It is not just another "chain."

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2005
  • Member since March 08, 2005
  • I recommend this hotel for Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $137 (year-round)
Nice little place

Il Casato Residence

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4 of 5 stars
A TripAdvisor Member
San Jose, CA
Apr 18, 2005
12/12 found this review helpful

The hotel itself is fine. Nothing spetacular, but I do like the charming area it is in. It is only 10 minutes to the piazza and my room has a nice partial view to the surrounding hills, and the little italian houses across from our hotel.
Our very simple and blah breakfast was brought to our room in a basket. Il Casato feels exactly like it is, a residence and not a hotel. The room was clean and simple. There's a little but of cobweb on the ceiling, but I'm also a neat freak and most people might not have even noticed it. My test of the hotel is always the bathroom. This hotel passes since it is clean enough for me to walk around barefoot and not had to tiptoe or squeeze in my shoulder so that I'm not touching the walls. Since this is not the Ritz, I felt it is clean enough but not "wowed".
There's also a lot of climbing up the stairs so be warned. Let me explain : There are two entrances, one on each side of 2 parrallel streets. The receptionist is on the lower side (Via Dupre), which means you'll have to carry your luggage upstairs to your room. After that you can exit from a door on the higher side of the hotel. It's probably best to call the hotel when you arrive to save yourself some trouble if you're in doubt.
What makes this hotel above average is the service. The two women who tended the front desk are fantastic. They are prompt, polite, friendly and warm. Overall a most pleasant stay in a most wonderful city.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2005
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $137 (year-round)
quaint b&b

Il Casato Residence

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5 of 5 stars
A TripAdvisor Member
mclean, va
Aug 23, 2004
21/22 found this review helpful

The B&B is a charming place near the main piazza. The building itself seems quite old however the interior is well appointed and quite clean and modern inside. The rooms are adequately sized and the terrace on the 2nd floor is a nice place to enjoy breakfast...we had fantastic views of the city and the countryside beyond from our room on the 4th floor. Definitely will stay at il casato again if in siena

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $137 (year-round)
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Il Casato Residence Address

Via Casato di Sopra 33 and Via Dupre 126 | (2 entrances), Siena 53100, Italy