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“Not what I expected” 4 of 5 stars
Review of Sangallo Park Hotel

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Sangallo Park Hotel
3.0 of 5 Hotel   |   Strada Di Vico Alto 2, 53100 Siena, Italy   |  
Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #9 of 43 Hotels in Siena
Auburn
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not what I expected”
4 of 5 stars Reviewed September 25, 2012

Room was very spacious. Breakfast was quite large with actual hot food. I applaud the try. Staff was very helpful and friendly. Bus 77 takes you right into town. Good for budget travelers. Nice pool and overlook.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SANGALLO PARK H... S, Lo Staff at Sangallo Park Hotel, responded to this review, October 18, 2012
Dear guest,
we really hope that you were expecting less and had more! We appreciate your comments and are glad that your stay was satisfactory.
Kindest regards
The Hotel staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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368 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elk Grove, California
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 16, 2012

I was disappointed with this hotel. It wasn't even close to the city center or the train station, so I had to take the bus or a taxi to and from. The bed was the most uncomfortable bed I have ever slept in and the towels were like those you find in a public restroom on the big roll of the dispenser. Breakfast was just so-so, although they did have scrambled eggs and bacon which most Italian hotels do not. The only up-side to this hotel for me was the view of the country side, and the front desk staff were very helpful with the train and bus schedule. I would not recommend this hotel.

Stayed September 2012, traveled as a couple
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Rochester, Kent, UK
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 8, 2012

A little too out of town for us, but we did sacrifice the centre for the amazing pool at this hotel. On arrival, service was friendly and helpful. We could purchase bus tickets from here into town for about 1E 20 each (bargain!) and the bus stop was just around the corner from the hotel. The trip into town takes 20 minutes but, be warned, buses stop running at 8.30pm so factor in 10 Euros (the maximum we paid) for each taxi ride home. On another note, you need the number 77 bus so, if you are trying to get from the station to the hotel, this is the bus to get.

The hotel was very basic. The rooms had air con and cable TV, but the volume on the TV had been capped too low. We could also have done with more hangers in the wardrobe. The room was very clean but there were quite a few stains from years past on the walls and lamp shades. We were staying here for 3 days which was longer than many of the other guests, yet we were given a room overlooking the road when many of the rooms with scenic views of the city were available - we knew this as we checked the scenic view corridor every day just to see if this was the case. We were a little put out by this and would have appreciated hospitality considering this fact.

Breakfast was sufficient but a little chaotic when it rained. Eggs ran out and were not replenished, tables were not always laid and bread rolls were very often not replaced for a long time. Also, juice served in their supermarket bottles was not a good look. The decor of the dining room was dated and the pictures need to go!

The pool was delightful. However, there were no towels provided and there was no one around to take drinks orders etc. Also, the gardener had his mower on for ages which spoilt the relaxing atmosphere. The pool could have done with some recliners rather than just deck chairs but you could lay out on the grass so this was fine (except for the wasps everywhere!). Bear in mind, the towels in the shower room are just sheets of tea towel thickness so they would be no good to take to the pool.

I do resent paying for WI-FI in this day and age in a hotel. Basically, this is a no frills hotel but if you want the extras and the bus/taxi to and from town you may as well factor this in to your budget and stay in a higher class city centre hotel. If we returned, we would do this.

Great for a budget family, but not really for us.

Room Tip: Ask for a room with a scenic view of the city.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st sauveur
1 review
5 of 5 stars Reviewed August 21, 2012

The nature around the hotel is amazing,The swimming pool, the restaurent, the staff,the cleanliness,the room, just the bed a little bit stiff. Loved everything about this hotel, wish I can be there right now.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wollongong, Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 8, 2012

As we had been to Siena once before as a lunch stop on a bus tour, we knew it would be best to stay out of the old town and Sangallo Park seemed the best option as we had decided to hire a car whilst in Italy and this hotel had parking ( a rare option when staying closer to the Centro).

It was a pleasure when I finally found the hotel that there was a very large and ROOMY Car park. The hotel is not a complicated place to find, its just that I had to 'go old school' and use an atlas which is in italian, which I don't understand.

The experience at the front desk was a pleasant one, the staff were courteous and very helpful, sure you had to pay for WiFi but coming from Australia this is not a surprise to us.

This is not a 5Star hotel and so don't expect a well apointed room, but you will get a very clean and functional one. If you are anything like us, you only used it to sleep in so it was just right for us. One compliant that was quickly remedied by the staff was the bed, it was like a slab of marble. When my wife enlightened the staff on this they quicky put on some extra mattress' on the bed, something they do regularly. Yes, you could say, that as they know this why don't they do it in advance or leave the extra padding on the bed. We just put it down to being in Italy ;)

The hotel is air conditioned and as our stay was in mid June the temps where in the high 30s everyday it was used a lot. The pool is excellent, well placed within the grounds and clean, with lots of folding seating for lazying around.

Breakfast was of a good standard with a lovely view when seating outside, over looking the olive trees and the Duomo in the distance.

The hotel had a small bar, from which you could get both drinks, snacks and Ice creams at a very resonable price.

If your looking for a clean, neat and functional place to stay I'd recommend this hotel.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Montana
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2012

Spent 4 nights at the San Gallo Park and we were very pleased with the quality of the room, the excellent breakfast, and the hotel's service. In particular, Elenora was extremely helpful at the front desk. In fact, the entire staff from the ladies who took our morning coffee requests to the folks at the front desk and at the bar were helpful and friendly. We did not have a car but found the bus a very inexpensive means of transportation. My only complaints (?) were that the directions from train station to hotel were not helpful. Take bus #77 from the train station and remain on bus past the hospital as it continues up a hill (you'll see hotel on right on top of hill). Ring bell to notify bus driver you wish to exit and San Gallp is just a short wall to your right and up incline. Also attempt to negotiate free wifi service prior to booking. Otherwise we, my wife and
I, strongly recommend staying at this fine establishment.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 2, 2012

it is a really good hotel, confortable and clean. The front desk crew is helpful and simpathetic. My only complain is about the paid wi-fi.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sangallo Park Hotel

Address: Strada Di Vico Alto 2, 53100 Siena, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Siena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sangallo Park Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
The Sangallo Park Hotel is one of the most welcoming and modern hotel in Siena. The hotel, surrounded by a large park, is situated on the Vico Alto's hill, on the outskirts of Siena. The hotel offers a comfortable and hospitable environment, allowing you to relax in the garden, have breakfast on the veranda immersed in the green of olive trees, or swim in the refreshing waters of the pool. The hotel offers free private parking and a panoramic swimming pool, surrounded by manicured lawns and flowers. Buses and taxis connect the Sangallo Park Hotel to Siena's old town and to the train station. The hotel is in a strategic position as it is easily accessible from the highway Palio Siena - Florence. The hotel is the ideal starting point to discover the Tuscan countryside and the Province of Siena, which is the richest in UNESCO sites in Italy (the list of recognized World Heritage), with the historical towns of San Gimignano, Pienza, Siena and the beautiful Val d'Orcia. ... more   less 
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Also Known As:
Sangallo Park Siena
Hotel Sangallo Park

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