We were fortunate to have a balcony room that overlooked the Tuscan countryside. I highly recommend the balcony room. This hotel is located well with an easy walk to Il Campo or the Duomo. It is away from the touristy areas, so you can get a good night's sleep. The room was quite large compared to others in Italy. The bathroom was also large and had been redone and modernized. The shower had amazing water pressure!! The palazzo has been in the family for years, and they take very good care of it. You dine outside in the garden for breakfast which is a tranquil setting. They have a bar in the lobby area, and you can take your wine outside to enjoy. Although we did not have a car, a plus of this hotel is its own private parking lot. The room was air conditioned. The front desk staff was polite and helpful. I would definitely stay here in the future.