What a beautiful terrace! What a beautiful view! What a drag that food is not allowed, even with the purchase of wine from the hotel. Here we are, sandwiches in hand, forced to eat in our room while the terrace below is unused. Why???
Incredible that a hotel of this size employs only one poor, over-worked young woman to (wo)man the front desk, act as concierge, collect and distribute room keys. There is no porter to help you find your room or to help with your bags. I feel a bit sorry for her. I feel a bit sorry for us. We paid a premium for this room and expected more services.
How unwelcoming was the waiter in the breakfast room who told us, on our arrival, that the room was closed, breakfast was over, and shrugged when we asked if we could look around. How shabby is the hotel's only elevator. Why is there only one wine glass in the room? Why does all the power go off when you turn in your room key, leaving my I-pad uncharged. I know this is an old hotel, but why isn't there even one unused outlet in the room?
With a little money, better management, and an eye toward customer service, this place could be lovely. In its current condition it is over-priced and disappointing.
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- Also Known As:
- Palazzo Ravizza Hotel Siena
- Palazzo Ravizza Siena