The location is perfect (only a couple of minutes walk to Piazza del Campo). The staff are so helpful and friendly. The view from the back of the hotel is absolutely stunning!!!!! This was an overall wonderful experience. From the moment we checked in, we were thrilled to be there. The room we had was incredibly spacious, even by U.S. standards, so it was HUGE by European standards! The wine on tap in the lobby was incredibly convenient, and we very much enjoyed drinking it while enjoying the stunning views of Tuscany at the back. Highly recommend this hotel!

Very nice building and decoration, very nice garden, very nice room and view (ask a view on the garden), excellent beds. Breakfast is perfect. Only point : for this price, a bath is expected and not only a shower.

Well, our room was okay. Great view and spacious but the bathroom/shower really showed its age. However, the garden is so lovely that you won't spend much time in your room anyway. More than once, I found my husband sitting out there with a carafe of wine relaxing (something he rarely does!). Breakfast was good, served outdoors which was wonderful in summer. It is also very well located with helpful staff. We were there the day prior to the Palio (mid August) so it was an exciting time to be in Siena.

I had read some reviews remarking the hotel's age, so I was a little concerned about that. Being mildly skeptical was perhaps a healthy attitude. For the things that matter, the hotel was very good. Room size was big and clean (we had a superior on the third floor), the mattresses were firm and towels, blankets and pillows new and updated (meaning their comfortable style). Shower had good pressure. Free Wifi worked fine in room. The location is excellent and it offers free parking. The backyard garden is very pleasant with great views.

Breakfast is OK. Bread very good, but a tad weak on the fruit section.

On the minus side, it does look a bit weary on the ground floor, but we hardly spent any time there. We would also had preferred a room facing the garden and not the street. The streets is not noisy though with the exception of a campanile which bell tolls every half our. Romantic to some, a nuisance to others.