Well, our room was okay. Great view and spacious but the bathroom/shower really showed its age. However, the garden is so lovely that you won't spend much time in your room anyway. More than once, I found my husband sitting out there with a carafe of wine relaxing (something he rarely does!). Breakfast was good, served outdoors which was wonderful in summer. It is also very well located with helpful staff. We were there the day prior to the Palio (mid August) so it was an exciting time to be in Siena.

I had read some reviews remarking the hotel's age, so I was a little concerned about that. Being mildly skeptical was perhaps a healthy attitude. For the things that matter, the hotel was very good. Room size was big and clean (we had a superior on the third floor), the mattresses were firm and towels, blankets and pillows new and updated (meaning their comfortable style). Shower had good pressure. Free Wifi worked fine in room. The location is excellent and it offers free parking. The backyard garden is very pleasant with great views.

Breakfast is OK. Bread very good, but a tad weak on the fruit section.

On the minus side, it does look a bit weary on the ground floor, but we hardly spent any time there. We would also had preferred a room facing the garden and not the street. The streets is not noisy though with the exception of a campanile which bell tolls every half our. Romantic to some, a nuisance to others.

Our room was perfect. Clean, comfortable and a beautiful view of the garden and hillsides of Tuscany. The staff was polite and helpful. We were only able to stay for two nights and wish it could have been longer. What a treat to sip wine and watch the sunset from the garden area. Although the elevator was across the hall from our room, it was very quiet and private. We had the choice of eating breakfast in the garden area or inside.
This is not a modern hotel and we appreciated the decor - exactly what we would have expected in an authentic Siena hotel.
Easy to walk to the sites from this convenient location.

Beautiful hotel, wonderful back terrace with a classic Tuscan view. We fell in love immediately and wanted to stay longer. Excellent service from all the staff. Very nice breakfast that we enjoyed out on the terrace. Handy Book shop. Loft room was charming and still spacious. We would stay here again.