We had dinner in Gallo Nero on three nights as arranged by the travel agent.
In general the food was poor, unappealing and cold... I cannot possibly understand the good reviews of this establishment. The customer service was a joke... And they played the game of not understanding our basic Italian in order to take advantage of us. We have travelled all around Italy and never had problems making ourselves understood! Our mother tongue is Spanish ....
Just as an example they charged for a jug of wine per person, despite the fact that just two in a table of four people had ordered it!
If you own or manage Gallo Nero, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.