My husband and I stayed here, this was an aweful experience. We arrived in the evening due to being sent to Bologna by mistake from Rome. Their website states they have a shuttle service, well no they don't, they have a taxi service that charges you 20euros per trip to the Campigglia Maritime train station. Their restaurant is overpriced, decent food. Incredibly slow service and very little English so know your Italian. The next day, we ate their buffet, we were told that we would have to eat somewhere else as the European swim team would be there and they would not have room for us. The swim team was there for a week. On our 6th night we tried to have a pizza in the mini bar area above the pool, we ordered a pizza and were sent away in the pouring rain back to our room. The swim team is present, although there were 3 seats available. The lined is dirty and smelled like vinegar and is very rough. The room has a horrible odor and made us nautious the entire time. The door fell off the hinges. There is no lighting in the kitchen, so bring your own. The stove is a challenge, although they gave us directions via the pamphlet, in italian. We are not fluent in italian. We asked to see the manager she never came nor did she even call. We felt they were overpriced as well as disrepectful. We had no access to the so called amenities that we even paid for. We left as we couldn't take it anymore. You need to pay for everything, So plan on that. This hotel is far away from everything, you can get to the beach on foot but will take you about 30minutes to get there. The laundry is a joke. It takes 3euros for a very small wash, and 3 to dry, but it will take 6 euros to dry even just simple items. The best is hang it out and don't waste your money. Or simply stay somewhere else.