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“unfriendly staff, loud - really bad experience” 1 of 5 stars
Review of Hotel Cecile

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Hotel Cecile
Via Alessandro Volta, 17, 56126 Pisa, Italy   |  
Hotel amenities
Ranked #52 of 68 Hotels in Pisa
Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“unfriendly staff, loud - really bad experience”
1 of 5 stars Reviewed May 9, 2012

On arival staff shouts at you - you are expected to pay on the evening of arrival - city tax in cash
Room was clean but furnished like a student dormatory and it smelled badly
Location close to the main attractions but at a very busy road - so very loud in the morning
On departure only willing to produce a receipt after insisting on it and staff again shouting at us
Luggage could not be left in a safe place but only the main corridor accessible for everybody
Not even a bargain compared to other hotels

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 20, 2012

Stayed here for one night in Nov 2010.
Rooms are reminiscent of Soviet style hostel/hospital.
But on the upside it was good value and was in a good location.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kopervik , Norway
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 14, 2012

The hotel is 200 meters from the leaning tower and shopping streets, that's the biggest + for this hotel.
We ordered a non-smoking room, and the first room we got was smelling of cigarette smoke.... Clearly someone had been smoking there less than an hour ago :(
But we got a new room.... The bathroom was so small that the sink was placed in the actual hotelroom, not the bathroom....
A lot of noice from the city at night, and the beds were extremely hard :(
The people working there could not speak a word english, and that was a bit difficult...
The owner was a bit grumpy, but the rest of the staff were smiling and helpful :)

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Coronado, California
Level Contributor
135 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed November 21, 2011

Is hotel is perfectly acceptable for the price and location. If you are looking for a destination hotel, skip it. If you are looking for clean and comfortable accomidations to sleep in while you explore Pisa and the surrounding area, this hotel is great. It is only about two or three blocks from the tower and duomo.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 10, 2011

We stayed here only for one night, as we wanted to make the most of Pisa before we flew back the next day. The location of the hotel, 5 mins walk from the leaning tower, is brilliant but this is its only good feature.

We turned up to be met by the hotel owners who were having a huge argument, this argument lasted for over 5 minutes and despite several "excuse me's" and "can we check in" they took no notice of us. When we finally managed to get their attention, the lady went out for a cigarette and the man carried on filling in some document, and we we're left waiting for another 5mins. Please do not let this man hang on to your passport, we witnessed him putting peoples passports randomly in his desk they are not in a safe location.

On entering the room, we had air con, a private bathroom and a small balcony. But the room had not been cleaned properly, we had a dead fly on the floor and clothes tags left by previous guests, which had not been noticed by the cleaner.

No breakfast is included, which is fine, but surprising considering the cost of the room.

There is a curfew also, you must be back at the hotel by 12am otherwise you will be locked out. Which is a shame as there are some lovely bars near to the hotel.

If you MUST stay at this hotel and I do not recommend it, it is a 15 min walk from the main train station. If you're carrying bags i recommend you catch a bus from outside the train station, which goes to Via Santa Maria or to the Leaning Tower and its a 5 min walk from there. To get to the airport, catch a bus from the road that runs along the river (so the river is on your right) LAM Rossa or Bus 21 goes to the airport and is only 1.50EUR each.

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Sheffield, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 7, 2011

Room didn't have air conditioning, but did have a ceiling fan and with windows open was cool enough. No private bathroom but did have a sink in the room and the communal bathroom seemed clean enough and functional though there was a dank smell. Room was clean and comfortable.

Too many steps with heavy bags for there to be no lift. Some of the staff spoke English, which was helpful, but on arrival our receptionist spoke none and with our limited Italian we were not sure if we were missing some valuable information from him.

Close to the tower and Duomo but some distance from train / bus station, though the area was quiet and seemed safe.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2011

For what we paid, Hotel Cecile was absolutely fine but it is very basic. The location is great, we could see the cathedral (the impressive Cathedral of Our Lady situated right next to the tower) from our window and the tower was all of 5 minutes’ walk! There is parking outside the hotel but we arrived at 7 in the morning and the space wasn’t available until noon which meant we had to pay to park on the street and then come back and move the car (although this is probably my fault for not checking in advance!).

I have to say that we spent one day and one night in Pisa and that was more than enough. Once you’ve seen the tower (which costs about 30 Euros to go into) and the cathedral, there isn’t much else to do. There are some botanical gardens around the corner from the hotel which are supposedly quite old but as much as it was nice to walk around in the sun, we weren’t all that impressed. You can do day trips from various surrounding tourist destinations and this might be a better bet than staying there.

In summary, if you’re looking for somewhere clean and basic to sleep then Hotel Cecile is adequate but don’t expect luxury!

  • Stayed July 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cecile

Address: Via Alessandro Volta, 17, 56126 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Restaurant Shuttle Bus service
Hotel Style:
Ranked #52 of 68 Hotels in Pisa
Price Range (Based on Average Rates): $
Number of rooms: 19
Reservation Options:
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Also Known As:
Cecile Hotel Pisa

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