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“it's incredibly absurd the way the owner behave!!” 1 of 5 stars
Review of B&B Da Leo

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B&B Da Leo
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Viale Bonaini 16, 56125 Pisa, Italy   |  
Hotel amenities
Ranked #55 of 242 Pisa B&B and Inns
Milan, Italy
1 review
“it's incredibly absurd the way the owner behave!!”
1 of 5 stars Reviewed October 4, 2011

this morning I've phoned to book in advance for a room saying kindly my name,surname, and asking availability for the date of stay (in middle of a week ). First impression: the owner was still in bed (9.15 a.m.) and already a little bit angry(for what I cannot guess).... anyway, I've requested a overnight stay and she understood 2 nights and was disappointed to understand it was for a single night. I confirmed the room and give my credentials. At my request wether the room were silent, she told me- bothered-to look at the mansarda (the smallest room) in the site that was the one she would have given to me. I was in my car driving and not in front to the pc, so I've told her and told her also that for me the room was fine the same that I would have taken a look at it once I've reached my office...she began to talk to me loudly that anyway the only silent and free room (former speaking were free mostly 3 room) was that one and that she would have waited till 12.00 for confirmation(even if I had already confirmed!)...as her voice was too loud and I began to feel a little disappointed of this kind of tone and behaviour from side of a person that is supposed to be gentle and usual to host people, I kindly asked her not to be so agressive and to smooth voice and repeating that was fine the same for me the room assigned but at this phrase she began to cry like an eagle that "she was not talking loud" !!! and at the end she closed the conversation hanging off rudely the phone still crying that the reservation was canceled....
I am still astonished and really cannot still believe a B&B owner or any kind of people that deal with hospitality can behave like this......good luck to those who choose this place then....

Stayed October 2011, traveled with friends
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38 reviews from our community

Traveler rating
    14
    21
    1
    1
    1
See reviews for
12
17
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 8, 2011

Clean, comfortable, affordable, with an excellent breakfast - this was just what we wanted from our one night in Bed and Breakfast da Leo in Pisa. We chose it because it was a short taxi ride (walkable if you don't have two children and suitcases) from the airport. Highly recommended. If we ever need a place in Pisa we'll be back.
Thanks Leo!

The Connell Family, South Wales

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turku, Finland
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 11, 2011

This low budget accomondation was a true surprise. We had everything that we needed and even more in this cosy little get away, on a perfect location near the trainstation. Friendly family, who took well care of us. Better service than in several much more expensive hotels. Clean spacious room with good shower and toilet facilities. We stayed for a week, and were very happy and well rested after our vacation. Highly recommend to everyone who wants qality for their money.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sicilia
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 26, 2009

My girlfriend and me have slept in this b&b just 2 days ago. It is very very comfortable: big room, big wardrobe, big bathroom, all very clean and very friendly staff, fantastic breakfast! If I'll go to Pisa again someday I'll choose for sure this b&b again!
P.S. I lost my wallet at the airport and mr. Leo offered us a ride to the airport with his car. He has been very kind!

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
62 reviews 62 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 7, 2008

Although it is 1.6km away from 'The Tower' it is a walk through the shopping areas or historic avenues.

The rooms are so so very clean and breakfast is wonderful.

The only downside is that is no reception, so you need to contact the owner when you arrive and wait for him to arrive.

Stayed September 2008
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Additional Information about B&B Da Leo

Address: Viale Bonaini 16, 56125 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #55 of 242 B&Bs / Inns in Pisa
Price Range (Based on Average Rates): $
Number of rooms: 5

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