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“Lovely hotel” 5 of 5 stars
Review of Hotel San Ranieri

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Hotel San Ranieri
4.0 of 5 Hotel   |   Via Filippo Mazzei, 2 | Cisanello, 56124 Pisa, Italy   |  
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Ranked #2 of 77 Hotels in Pisa
Selby, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed 5 days ago NEW

Excellent food, clean and comfortable. A short bus ride from the train station with a bus stop right outside. A nice place to chill out after a busy day sightseeing. The hotel is not in the centre of pisa but everything is accessible from the train station.. Nice restaurant just up the street for a more rustic Italian feel and cheaper than the hotel.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,673 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
York, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, nice facilities, good breakfast. A bus ride into the city and not much around it.
The bathroom needs some sort of mat on the floor. It becomes really dangerous after a shower. Bikes to rent. Bus stop not far away.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Whitchurch, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week long conference. The hotel is modern, clean and has good facilities. The food is excellent. Would have been five stars but a bit of a strange experience with the ironing situation. I'm used to being able to press a shirt in my room but was told that iron plus ironing board in room was not available, but was directed to a basement room in the underground garage (yes really!!) where there was one iron and an ironing board. This worked ok but I felt a bit strange wandering up the stairs with shirts and coat hangers etc. The hotel really needs to enter the twentieth century on this issue.

Stayed October 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are the kind of person who enjoys a comfortable mattress and pillow, maybe this is not the right hotel for you. Mattress too hard, as well as pillows. And the light inside the room, just not enough! But this is the concept of this hotel, with its contemporary decoration. Other than that, easy to park, good size of bedroom and excellent breakfast. By the way, you will need a car or taxi to get around.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Sandusky, Ohio
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for one night in September 2013 and enjoyed our stay. The entire staff was very wonderful and allowed us to leave our cameras to charge at the lobby desk while we were out exploring. The hotel and our room were very clean and we loved the décor. While we didn't eat at the restaurant, the breakfast that was included had a great assortment of cheeses, sliced meats, fruit, and pastries. We did stroll down to the end of the street where we had a fabulous dinner. Only downfall to this hotel was the Wifi! It was incredibly difficult to connect to it in our room and is the reason for my rating.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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alexPisa, Director of Sales at Hotel San Ranieri, responded to this review, 4 weeks ago
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

The Management
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Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed December 21, 2014

Verdict: I wouldn't stay there again

Good:
Some staff are very friendly (Michele in the resturant, Milly and Luca at the front desk)
Dinner at the hotel restaurant is very good

Bad:
Some staff are rude
The rooms are not very clean
The breakfast is limited and not very good - worst coffee i have had in all of Italy
the hotel is in a rundown part of the town with nothing to do within walking distance

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alexPisa, Director of Sales at Hotel San Ranieri, responded to this review, December 23, 2014
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

La Direzione
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2014

I managed to confirm a reservation on the same day after a bad experience in another hotel. The staff was very efficient and gave us two nearby rooms. Hotel is modern, with comfortable rooms. Not in a nice area tough. Rooms were very hot and AC was off due to the winter. Wifi is impossible to connect. You have to text yourself a password and then connect up to two devices. Txt didn't work with international phones.

Stayed November 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Ranieri

Address: Via Filippo Mazzei, 2 | Cisanello, 56124 Pisa, Italy
Phone Number:
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Pisa
#1 Luxury Hotel in Pisa
#2 Family Hotel in Pisa
#2 Best Value Hotel in Pisa
#3 Romantic Hotel in Pisa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel San Ranieri 4*
Number of rooms: 90
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Also Known As:
San Ranieri Hotel
San Ranieri Pisa

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