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“Really Surprised Me” 5 of 5 stars
Review of Hotel San Ranieri

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Hotel San Ranieri
4.0 of 5 Hotel   |   Via Filippo Mazzei, 2 | Cisanello, 56124 Pisa, Italy   |  
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Ranked #1 of 83 hotels in Pisa
London
1 review
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Really Surprised Me”
5 of 5 stars Reviewed June 23, 2013

After a week driving around central Tuscany, we needed a hotel in Pisa to stay the night before our flight back to Heathrow. We found the hotel very easy using GPS. It's in an interesting sort of area...quite residential which was nice. There are a few local pizzeria type places to eat around the hotel, but we decided to eat in the main restuarant. First glance at the menu made it seem quite pricy, but we had a starter to share, two fish-of-the-day (best choice ever), as much salad, bread and cooked vegetables you could eat from the buffet, a really good bottle of Italian white wine recommend by the waiter, desert and coffee...all for 100 euros. The fish was grilled whole and brought to the table on a large silver tray trolley. Expecting the waiter to just serve then up like that on our plates, we were pleasantly treated to a delicate deconstruction of the fish by the waiter, removing all the bones, skin, etc and artfully plating up the fillets, drizzeling them with olive oil and large slices of lemon....mmm...Dinner at the hotel was the highlight of our trip!

The rooms were very clean and comfortable, modern design. Curtains were electrically controlled which the wife found very entertaining! Bathroom had a large bath with shower which was great. Large towels and bathrobes & slippers provided too. Room also had a large mini-bar fridge and built-in safe. We were on the top floor with our windows facing the front of the hotel overlooking the row of parking at the front of the hotel. This was probably the best side of the hotel with nice views over a small vineyard across the street.

The area is very quiet, so no problems with noise. There are about 20 free (1st come 1st serve) parking bays at the front of the hotel. After about 5PM they seem to fill up, but there are always cars coming and going so more than likely you'll find parking. If not, the hotel has (I think 50?) underground parking spaces that you pay for (didn't ask how much though).

Breakfast was included with our room...and what a breakfast it was! Cooked breakfast, cereals, yoghurt, fruit,bread, rolls, toast, tea/coffee/juice, 5 or 6 different pastries, and about 4-5 different cakes...chocolate cake, fruit tarts, etc.

Our only very minor downside was that on the night, the additional pat-TV channels weren't available as the hotel was upgrading their media service. So we only had 5 or 6 Italian local channels on the telly, but that was ok...found a good movie and managed to follow the film without understanding 99% of what was being said.

If you want to go into Pisa itself to see the tower and Duomo, there is a bus stop right outside the hotel on the side where the outside eating area is with two busses that go into Pisa, and a short walk up the road is another bus stop with another Pisa bus (may be the faster express bus?). Just ask at reception for details.

Final trip in the morning to Pisa airport was quick and easy. There are several petrol stations nearby the hotel to fill up on your way to the airport (just check with the hotel for the petrol station opening times). Takes no more than 10 min to get to the airport.

If you don't have a car, the hotel has a shuttle service to the airport (check cost at reception). While we were there I thought it would be a good idea if you could hire bicycles to go into Pisa and explore...not sure if it's possible, but would be worth asking at reception if they could arrange if that's something you fancy.

One quick tip about Pisa airport...if you're hiring a car, all the car hire places are in the same area. Go out the airport doors and turn right. Walk for about 100m and you will see a bus shuttle service to the car hire area. The busses are supposed to run every 10min, but seem to be very infrequent. It's not really necessary to take the bus though. If you continue walking to the right after you've exited the airport doors, about 200m later you will have passed the shuttle bus terminal and crossed the parking area where all different shuttle busses park. Then you will reach a fence which you can walk around, cross the road, and there you are at the car hire area. If you have lots of bags, it's a good idea to leave your partner at the airport at one of the (quite nice) outside coffee shops and walk over (5 min walk max) to the car hire area, collect you car and then pick up your bags (and partner!).

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Wokingham, Berkshire
Top Contributor
85 reviews 85 reviews
43 hotel reviews
Reviews in 49 cities Reviews in 49 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 18, 2013

Based on its location to the airport we booked this hotel for a one night stay as we had an early morning flight out of Pisa. The room was clean, modern, functional and very well priced. They have a large secure underground car park which when we booked online was only 5 euros (we paid 30 euro's in Florence). The staff were helpful in giving driving and parking directions into the centre to see the sights and they even manage to put on a light breakfast for early travellers between 5-7am . As the hotel is a good 10 minutes plus drive to the centre of Pisa i am not sure I would use if sight seeing was my main purpose in visiting Pisa. But otherwise I have no complaints and consider it a job well done.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2013 via mobile

We only stayed in this hotel for one night but found the quality of the rooms to be very good. The wifi issue detailed on other posts wasn't a problem. The service however was. Our airport transfer was booked for two hours later than we needed and they failed to help when booking a taxi. The general feeling I had from the reception was that they were lacking motivation.

This hotel is good for the odd night however if you wanted to stay in Pisa longer I would find a more central hotel. It is a 15 euro taxi to the heart of Pisa.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Munich, Germany
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 16, 2013

If you are on business or holiday,try book yourself one of the suites. I think most reviews here are not based on normal rooms.
Staff: Exactly what one will expect of a four star hotel.Very friendly and helpful no matter what one needs.I'd say excellent Staff.

Room: Booked a double room,normal price no offers.If I posted the pictures of these room, I won't be doing any favour to the friendly staff.The rooms are in pathetic situation,the showers look like they were cleaned last time before they attained the 4th star,although the bathroom is clean.I think people around care a lot for the environment so don't be surprised if you sleep in your bed sheets 3-4 nights.

Location: From here,you will get anywhere within a short time with public means and is really cheap(just for your information,buses don't drive as scheduled,bring some patience with you).People have talked about the beach..trust me if you have plans of cooling your feet,do rent a car.It will save you the headache.

Breakfast was okay,I just missed that WOW I expected in such a hotel.The friendly staff compensates for the missing part:-)
For my part, I recommend the hotel for a short stay not unless they work on hygiene( believe me when I say that drainage smell really sucks,and I was only there to sleep).

PS: Don't expect too much and you won't be disappointed.
PPS:The terrace is gorgeous:-)
PPPS:You don't need a faster Wi-Fi when on holiday after all it comes for free;-)

Happy travelling!!

Room Tip: Do yourselves a favour and book those suites, AC on first floor isn't noisy.Unless you love star...
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 16, 2013

The Good...

*Modern, clean & spacious. (Rooms cleaned ever day & cleaners happy to come back later if needed).

*Good breakfast. (Wide selection of food & drink which included various continental pastries/cakes, hams/salami's/cheeses, breads, bacon and scrambled eggs, fruits and yoghurts.

*Comfy, trendy and cushioned outdoor seating areas to the rear of the hotel as well as the first floor.

The Not so good..

*Wifi non existent if not sat outside reception

*Although we were told there was parking available in an underground garage which we were more than welcome to use, upon checking out we were hit with a 10 Euro a day charge for using the garage which we were not told about at any point!!!

*Slight sewage smell within the room (which was not me or my other half) :) however not as bad as some have noted in previous reviews.

Room Tip: Confirm if a charge is being added for the use of the underground parking garage. Note: Limited...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
5 of 5 stars Reviewed June 13, 2013

if you are looking for a hotel with some flair - that is a little different than most older Italian hotels, look no further. It's a gem - modern, clean, well managed. Easily accessible from the airport, downtown and the FI-PI-LI highway.

As others have said, the internet was a little slow, but certainly not a deal-breaker for me. Hotel was happy to accommodate special room requests and allowed us to checkin early.
Fromt desk service was warm and helpful - beautiful outdoor seating areas to enjoy the Italian sunshine and a nice drink. The real highlight was the restaurant - great free breakfast, quality dinner from fresh local ingredients and wonderful service. We had dinner on the Saturday night. While the menu is a little on the restricted side, there was a great selection of wines, and the maitre was a fluent English speaker, and ensured we had a very memorable night - a true pro who takes pride in his work.

I recommend the garden for afternoon wine and the cheese plate.

Room Tip: The upgraded rooms are worth the little extra.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 12, 2013

I booked this hotel both on the strength of its Tripadvisor rating and because I had imagined after 10 days of romantic old-style Tuscan B&B's a modern 4 star hotel would be a welcome change - I was wrong!

The hotel is out of town yes, but very easy to get to so this was not a problem for us, although this has had been noted in other reviews. The problem with this hotel is that it is very outdated & they have not made efforts to correct recurring issues.

Myself and my boyfriend had the worst nights sleep here of our whole holiday - the air conditioning unit is far too loud, it sounded as if it was on the verge of exploding. There was another humming noise coming from the bathroom light which we could not find a switch for either. All the light switches are "cleverly" concealed in the headboard of the bed with no labels making it a very frustrating guessing game to attempt to change the lights. There was also a disgusting smell in the bathroom of sewage which stunk out the whole room.

After the longest nights sleep I went down to reception early to complain and was told that it wasn't their fault that the air con was so loud and that they knew about the smell and have put air freshener in the rooms when others complain. The receptionist made it seem like my fault because I hadn't got up in the night to tell the night porter about these issues, but there was nothing he could have done!! If they know there is a smell then they should put the air fresheners in EVERY room or fix the plumbing and if the air con units are old they should be replaced. To add insult to injury the eggs and bacon at breakfast were then cold!

In my opinion this is not a 4 star hotel, flashy design and free wifi do not make up for basic comforts such as a good nights sleep! My advice would be to steer clear and stay at a local B&B instead!

Although I did want to note that they provide a free airport shuttle which was great!!

Room Tip: If you must book here ask for air freshener in your room BEFORE you arrive!
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel San Ranieri

Address: Via Filippo Mazzei, 2 | Cisanello, 56124 Pisa, Italy
Phone Number:
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Pisa
#1 Luxury Hotel in Pisa
#2 Family Hotel in Pisa
#3 Romantic Hotel in Pisa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel San Ranieri 4*
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Also Known As:
San Ranieri Hotel
San Ranieri Pisa

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