Beautiful hotel at a great price when our family of five went. Rooms were new, clean and spacious and we had a connecting room with the kids and a shower in each room. Only down sides to this hotel were: 1) the TV (couldn't get it to work no matter how hard we tried or read the manual...appears you may need to pay for TV...someone else or the hotel can confirm this) and, 2) the grouchy young lady who worked the desk. She asked who would be staying in each room...at first suggesting the girls stay with me and our son with mom. I jokingly said, in my so-so italian, kids could sleep on the floor, she didn't appreciate the joke one bit asking my wife and I to pick names. We look at each other wondering why it even mattered and the young lady snapped at us and literally tore the room key cards from my wife's hand. Her male co-worker, a very nice young man, saw how rudely she was behaving and stepped in to help a bit. My wife and I remained calm the entire time, but talked about it after and couldn't believe this young girl thru a little tantrum (worse than what we deal with..with or own kids who are a bit younger than her). Additionally, nobody mentioned anything about the complimentary breakfast nor about how to work the TV. We would have given them a 1 for service had it not been for the nice gentleman co-worker of hers. Please note, we're not whiny, needy, complaining types - on the contrary, very easy to please us. But we definitely recognize bad service when we get it. Not sure if we'd come back here or not, specifically because of the bad service, but it is a beautiful hotel with very nice rooms. Also, have lots of parking just outside the hotel for free.
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- Also Known As:
- San Ranieri Hotel
- San Ranieri Pisa