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“Great location but grumpy receptionist” 3 of 5 stars
Review of Hotel Roma

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Hotel Roma
3.0 of 5 Hotel   |   Via Bonanno Pisano, 111, 56126 Pisa, Italy   |  
Hotel amenities
Ranked #8 of 68 Hotels in Pisa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location but grumpy receptionist”
3 of 5 stars Reviewed October 15, 2012

Great location - literally yards from leaning tower entrance. To be honest, was not expecting much from hotel because only three stars but there were a couple of things that are simply unacceptable. Firstly, the older gentleman receptionist is most unfriendly and brusque - don't care about cultural differences - just not on- he could hardly be bothered to make eye contact. Secondly, the table on which they place the towels was directly opposite the toilet. I was horrified to discover a brown splash on the table that could only be poo! I scrubbed it off with my anti bacterial gel! Bedside table also had a pubic hair and dust on it. Shower needs regrouting as it has black mould in it. On the positive side, friendly breakfast ladies and, as I said before great location.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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343 reviews from our community

Traveler rating
    63
    163
    88
    21
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Chelmsford, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 12, 2012

If you want to be close to the leaning tower area this is the hotel. We could see the tower from our room, literally 2 minutes across the road. However it is about 25 minute walk from the railway station, we were really hot and bothered when we arrived. The room was booked for 4 people, we had one double bed, one single and a put-you-up bed which my youngest (13) slept on. Room was clean and air con worked by remote which was good. Bathroom was clean and tidy although there was some filler in the shower tiling etc. Shower was small and the door folded into it which made it tricky getting in and out. BEWARE - although we had paid for all our hotels in advance via a travel agent this hotel insisted that the extra bed had not been paid for and could not be paid via an agent in advance - charged us 30 euros for each night (luckily only stayed 2) for the extra bed. :( big time. Breakfast was very basic too, hot drinks, cereal, no fruit . Would not stay here again. There is a McDonalds across the road too!

Room Tip: you could try asking for one with a view of the tower as only some rooms face that way. beware of ex...
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Manchester, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 9, 2012

The hotel is outdated.Worst breakfast i have ever had.Shower in room was rubbish.Carpet filthy and smelly.Supermarket and train station 5 minute walk from the hotel.When you buy stuff get receipts keep them incase police ask to see them.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 2, 2012

This hotel is in a great location, about 2 minutes from the Leaning Tower, and I could see it from my bedroom window. My room was quite small, and noisy, both from the road and from the toilet flushing and shower next door but it was not a big problem. The staff were friendly. The breakfast was a bit basic but adequate.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandton, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 2, 2012 via mobile

We were stuck in Pisa due to a train strike, so we decided to make the most of this opportunity and visit the learning tower of Pisa, as we arrived, it began to bucket down and we were tired and cold.

Hotel Roma was conveniently located, from the macdonalds/ leaning tower of Pisa, so we decided to stay over, which seemed to be the right thing to do...

Due to the fact that fellow TA users had given this hotel a rating of 18 out of 80 hotels available as well as a overall rating of 3.5 out of 5 stars...

€88 a night, the positives are as follows:-
The location is not bad (you probably don't really want to be in Pisa though)
Good shower - although a bit of mildew.

The negatives as follows:-
Rude doorman
Decor early 80's
No maintenance since early 80's
Dirty industrial carpet throughout the hotel.
Blind in room killed any sunlight.
Aircon noisy and didn't seem to work that well.
Breakfast was pretty bad, even though the servers were friendly and helpful - what looked like recycled corn flakes and bread in a packet, coffee was not good either.

Bottom line European standards are really bad if this is 3 star...

  • Stayed October 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 27, 2012

Hotel Roma is literally just acroos the road from the Leaning Tower so some rooms offer views of the Leaning Tower or the Duomo. We were greeted very warmly and given a map of the area with a detailed explanantion of places to go and also to avoid at night! Rooms are basic but functional. We had a problem with the air conditioning and the guy on the desk had changed to one who didn't understand much English but we managed to get it resolved without too much difficulty. It nice to have the garden, especially the fact it was nice and shaded, as it was really hot when we were there. The bus stop from Pisa Centrale Train Station and the Airport is right next to the hotel. Would definitely recommend it.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sidmouth, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 25, 2012

Selected hotel because of it close location to the Duomo, Leaning Tower etc and stayed 2 nights. Staff helpful in providing advice about places to visit, places to eat and places to avoid. Comfortable lounge and small outside garden.
The room was adequate with cotton sheets on firm bed and air conditioning. The room was clean, however the carpet was rather grimy as it had seen better days.
The hotel faced onto busy street so was disturbed by traffic noise when the windows were open. The continental self-service breakfast was adequate. Very convenient for the attractions of central Pisa, 2 minutes walk to the Piazza del Duomo.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Roma

Address: Via Bonanno Pisano, 111, 56126 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #8 of 68 Hotels in Pisa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Roma 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Roma Hotel Pisa

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