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“Smell” 1 of 5 stars
Review of Hotel Galilei

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Hotel Galilei
4.0 of 5 Hotel   |   Via Darsena 1, Angolo via Aurelia, 56121 Pisa, Italy (Formerly Golden Tulip Galilei - Pisa)   |  
Hotel amenities
Ranked #42 of 83 hotels in Pisa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Smell”
1 of 5 stars Reviewed 6 days ago NEW via mobile

This Pisa-situated hotel is horrible for a number of reasons. Principally, the hotel is an assault on the senses - especially it's fragrance. Obviously they use a powerful cleaning agent which penetrates everything. As soon as you walk in, you are attacked by the smell. You cannot escape from it. The food, water, linen are all contaminated. And the windows are sealed because of the air-conditioning which seems to belch out this odour continuously. And the night draws in.

  • Stayed August 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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114 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Ireland
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

After a 5 hour flight delay with Ryanair and an arrival in Pisa after midnight, we tried numerous hotels which were all full and finally found this one. We had no complaints, staff on reception were extremely efficient and we had a very quick check in (at 1.40am!), rooms were very clean and not too warm. Heard very little noise, very convenient car parking - no complaint at all and very glad we could find a hotel at that hour of the night.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The Staffs at Galilei hotel were professional and demonstrated a very good customer service skills. Special mention to Luca, Livingstone, Nertil and Dario who made my birthday so memorable and our family stay special. There was an excellent choice of foods for breakfast and it was very well organised. Nice smile from Sylvia. Last but not least, our thanks to the personnel at the reception, Fabienna & Rosita. Excellent service!!!! Thank you. Christina

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bristol, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel smelt of disinfectant, the sort that catches the back of your throat ... most unpleasant! But what other unpleasant smells was it covering??!! Receptionist was unhelpful, couldn't be bothered to order a taxi for us, and the dinner was dreadful, I had to send back my semi warm chicken. Breakfast was just about OK. Thank goodness we were only stopping one night.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was clean and modern and handy for Pisa airport. However, receptionist was unfriendly and argued about our booking although we had a print-out of the details. She made no apology when she was proved wrong about our booking. Breakfast was buffet-style and there was an excellent range of food to choose from. Staff there were much better - friendly and helpful. Room was clean and we had the bonus of a balcony, although it had no view apart from the back of the hotel. Good for a stop-over between flights.

Room Tip: Rooms at the back have balconies.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We were advised we could check in at 2pm, which really suited us. We turned up, but were kept waiting in the lobby for an hour. As we had two very young children, this was extremely unwelcome. There was no explanation offered other than "the room isn't ready".
Eventually, we went to our room and found a desk with a fresh coffee burn mark, uncleaned and sticky.
There's nothing for children in the hotel at all - it's in the middle of an industrial estate. The wi-fi is a joke - nobody could connect long enough to use it. The TV was about ten years old. The service was poor - the receptionist was moaning to people about her shift. The restaurant also refused to take our party at 8.30. Apparently being a hotel guest does not guarantee you food.
Positives - bar staff were friendly. Breakfast selection was good. Hotel is close to airport.

Room Tip: Front rooms have a view of the motorway. Rear rooms have a balcony but no view.
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denpasar, Indonesia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

we stay in this hotel only for 1 night on our way to visit the leaning tower and continuing our trip to milan. when we step in into the lobby, we are welcoming by some bad smell, can not discribe it but it was not good at all. hotel location in no where, nothing to see around the hotel.
room is small and breakfast is unbelieveable poor !! not only the choice ot food but the service is poor too. unfortunately i must say this is the worse hotel we stayed on our 18days tour around europe. go and find better hotel somewhere else.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Galilei

Address: Via Darsena 1, Angolo via Aurelia, 56121 Pisa, Italy (Formerly Golden Tulip Galilei - Pisa)
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in Pisa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Galilei 4*
Official Description (provided by the hotel):
Hotel Galilei, moderno con 153 camere dotate di tutti i comforts di cui 2 Junior Suite. Posizione ideale per visitare Pisa e i dintorni. 6 sale meeting con tutte le attrezzature necessatie. Bar e Ristorante che offrono servizio di ristorazione dal mattino fino alla sera. Servizio transfer da/per Aeroporto e centro città, a pagamento, da prenotare in anticipo. ... more   less 
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Also Known As:
Golden Tulip Galilei - Pisa Hotel Pisa
My Onehotel Galilei Pisa
My Onehotel Galilei Hotel Pisa

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