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“Disappointing” 3 of 5 stars
Review of AC Hotel Pisa by Marriott

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AC Hotel Pisa by Marriott
4.0 of 5 Hotel   |   Viale delle Torri 20, 56124 Pisa, Italy   |  
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Ranked #13 of 82 Hotels in Pisa
Little River, South Carolina
Top Contributor
77 reviews 77 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
“Disappointing”
3 of 5 stars Reviewed October 28, 2013

Only one night - and that was too much. The AC Pisa is located about 8 KM out of the city proper. It has easy access to the city if you have a car. Front desk clerk was very friendly and accommodating - however he was there at check in - about 3 pm and still there the next morning at 10 am. The room was small, one towel, limited products, no drinking glasses and a terrible bed and pillow. I am quite surprised Marriott would carry this brand. On the way back to the hotel after going into the city proper, we could not find the road or the hotel. No street sign, no hotel sign and the hotel did not have exterior lights. I certainly could not recommend this location.

Room Tip: THere are no views and all the rooms , I believe are the same.
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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521 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Omaha, Nebraska
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 26, 2013

First time at an AC hotel but now that it is part of the Marriott program thought I would try it. Simple, modern accommodations. Everything clean. Desk chair was broken so they traded it out for one slightly better but still wobbly. Located one block from a large mall with a supermarket so very convenient to pick up foods or wine or other needs, but quite a way from the city center so wouldn't be a good base for sightseeing. As with many Italian hotels, Air conditioning not available after some date, but the windows open so the room did cool down. Cab from airport costs 14 Euros. No in room coffee maker or kettle. Beware of into in the in room brochure that says that minibar items are complimentary....they are not! Good wireless service. This is clearly the budget end of the Marriott experience but if you don't need city center location it is fine.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 26, 2013

The AC Hotel is perfectly situated in Pisa, my wife and I have stayed here twice and enjoy the location. An AGIP station is nearby and a mall with grocery store is within walking distance across the parking lot. A great place to stop and break up a road trip or a visit to Pisa/Florence/Lucca/Tuscany. The staff is friendly, and the breakfast is great.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gwent
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 21, 2013

Great hotel and staff. Very good buffet breakfast and a late check out Cost from airport to hotel 23euros next day to Pisa train station 6euros didnt think there was much going on around but for a late arrival great

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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West Chester, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2013

Since I was flying out of Pisa to conclude my 2 week Tuscany journey, I needed a "known quantity" where I could clean up, repack, get a good night's sleep, and a well prepared meal. I travel Marriott for work all the time and used reward points for my room. My room was posh, immaculately clean, and the bathroom was lovely. it is a bit out of the way from central Pisa, so you take the LAM Blue from the Pisa Centrale Station to get there and if you have good shoes, walk from your hotel all around Pisa once you arrive. Busses are everywhere and regular... just figuring them out is difficult. The staff were extremely friendly, the wireless was solid, and the lobby was nice.
I had dinner in the restaurant and it was a very nice meal.
I would recommend this hotel to friends traveling to Pisa. it is also within walking distance of a pharmacy and a grocery store.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New London, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed October 8, 2013

Hotel was difficult to find because the hotel sign is not lit at night. The outside of hotel is run down. The front desk staff were extremely rude and gave us no information on any hotel amenities. We arrived at 9:30pm and asked about places to eat and were told everything was closed even though the hotel restaurant was supposed to be open until 10:30. When we asked for directions and tour information I was told to look it up on the internet. The only staff who was at all friendly was Leo, who worked in the hotel restaurant. I would not recommend or stay in the this hotel. Worst experience of the entire trip.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 7, 2013

Wonderful and sweet staff. They are very helpful and friendly, they even remembered me. The breakfast is simple nice but not too much choice. There is a shopping mall next to the hotel 5 minutes walking distance with a huge supermarket. Wifi is not free and very expensive. Only a couple of restauranst around the hotel within walking distance.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Pisa by Marriott

Address: Viale delle Torri 20, 56124 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Pisa
#6 Luxury Hotel in Pisa
#10 Romantic Hotel in Pisa
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Pisa by Marriott 4*
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Also Known As:
Ac Hotels Pisa
Ac Hotel Pisa

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