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“Ok Hotel” 3 of 5 stars
Review of Hotel Astor

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Hotel Astor
2.0 of 5 Hotel   |   Via Alessandro Manzoni, 22, 56125, Pisa, Italy   |  
Hotel amenities
Ranked #36 of 68 Hotels in Pisa
Kolding, Denmark
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Ok Hotel”
3 of 5 stars Reviewed July 5, 2013

We were there for one night . The air conditioner did not work and the person at reception could not help with fixing it. Though must say he was a nice guy, spoke perfect English and was helpful otherwise. We stayed in Quadruple room but there were towels and toiletries for just 3 persons . Good location but quite noisy if you need to open windows.

  • Stayed June 2013
    • 3 of 5 stars
      Cleanliness
Helpful?
Thank alphajn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

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Annaba, Algeria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 14, 2013

I came to this hotel to meet a prospective client in the city for 2 days. My stay was very pleasing. It is a well maintained property located in impressive surroundings. Guys here are very welcoming and friendly; they go out of their way to assist travelers in every way. Our room was smartly decorated and spacious. Incredibly outstanding services of the guys here, made our stay memorable and I will highly recommend it.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 8, 2013

We stayed here for one night the first week of April and the experience was average. Check in was fast and efficient... One issue that we did encounter was that when we booked it through hotels.com, it stated that we would not be charged until check in/check out however we were charged right away... so not sure if that is a hotel issue or the website issue. Nonetheless, we arrived in Pisa by train and the train station was maybe a 15 minute walk which is not bad at all. We checked in and checked out our rooms. We had booked two rooms, one for my husband and I and one for my parents. Our room was ok. The bed was a double twin, hard to sleep on and not too comfortable but the room, bathroom and bed were clean. My parents room was about the same however, their bathroom light did not work. We informed the staff at the front desk on our way out to sight see and the took note of it. We thought it would be fixed by the time we got back but they didn't do anything about it. The bathroom had no light at all and my parents had to shower in the dark with the door open. Also, the front desk and hotel close at midnight... so if you are out, you need to be back no later otherwise I suppose you are locked out. There was also no breakfast offered. There is also no elevator/lift, so if you have a lot of bags and are on the top floor, you have to carry them up those stairs. The Leaning Tower of Pisa was about a 20 minute walk and the airport is about a 30 minute walk. So the hotel is fairly central. I don't think I would stay here again.. given that it was average.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merseyside
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed April 5, 2013

We booked direct with hotel and took note of our confirmation number and booking reference at time of booking. A week later we had no confirmation email and contacted via email to confirm reservation - no response. On the eve of our stay we called and spoke to a very pleasant gentleman who confirmed that there was no reservation for us (even though they took our card details at time of booking) He also confirmed there were no rooms for 3 available even though they are still showing availability on hotels.com.

Have booked alternative hotel - so glad we called beforehand or would have been stuck in Pisa late evening with a small child and no room!

Stayed April 2013, traveled with family
Helpful?
Thank Thehanmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Bournemouth, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 30, 2012

Picked this hotel for its convenience to all of the main attractions of Pisa and easy walking distances. A good choice for a no frills value for money hotel.
Would stay there again!
Great location.
Clean rooms.
Helpful staff

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 2paint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 21, 2012

Pros-
1) Near to train station
2) Cheap

Cons-
1) Internet is not available in rooms. You have to come out in lobby.
2) Mosquitos in room
3) English staff was not available during night. Communication problem.
4) Room was small.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service

Review collected in partnership with Easytobook.com

Helpful?
1 Thank Vikrant U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Astor

Address: Via Alessandro Manzoni, 22, 56125, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #36 of 68 Hotels in Pisa
Price Range (Based on Average Rates):
Hotel Class:2 star — Hotel Astor 2*
Number of rooms: 15
Reservation Options:
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Also Known As:
Astor Hotel Pisa

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