This Hotel was amazing and great value for money, Spotless was the rooms, shining floors and mirrors gleaming Huge space lovely balcony too,Shared facilities which were simply next door. The breakfast was plentiful, The lady at the front desk was so very nice, helpful too! All in all we could not fault this Lovely hotel in any way. A great Place

The owners are nice, but English ability is limited. Located conveniently to the train station and a short walk from the sights. The room is nothing special, but its a good value. There is a free breakfast, but we almost didn't go into the breakfast room because of the service counter (we thought we had to pay). There aren't many choices for breakfast, but they will make a hot beverage for you.

Our group of four spent our last night of a three week Italy trip in May in Pisa and chose the Hotel Milano for its proximity to the train station (we came from the Cinque Terre) and the airport. We spent most of our one day in the area on a day trip to Lucca via bus -- riding the ramparts on bicycles was great fun! On returning to Pisa, we spent a couple of hours at the Tower, etc, and then ate a good meal (large inexpensive salads and tasty pizza) at La Lupa Ghiotta, very convenient to the hotel.

The positives about our Hotel Milano experience: It was easy to make online reservations, they were quick to reply to emails, and it was inexpensive. The desk staff allowed us to leave our bags prior to check in time, saying that one of our two rooms was ready and the bags could be stored in there. Also, they arranged for a taxi reservation for early the next morning and our taxi did indeed arrive at 5am as scheduled. It was a very short ride to the airport, 5-10 minutes.

The rest of the story: I want to preface this by explaining that the four of us are accustomed to world travels, we are comfortable with small spaces and tiny bathrooms and lack of air-conditioning. We were not expecting more than an Italian one star hotel.

Our two rooms were next to the front desk, a triple and a double for use as a single. The windows were permanently closed due to proximity to the street. As a result, the rooms were stuffy and very hot, and the street noise was quite loud. The front desk attendant said the A/C for the building was not on yet (though this was the very end of May and the weather was quite hot per our Italian friends) and he did not have access to any portable fans. We sweltered and were unable to sleep.

I wish we had checked the room thoroughly upon arrival and discovered the situation with the permanently shuttered windows, and had insisted upon switching rooms at that point. As it was, we arrived back at the hotel late at night and there were no other rooms available when we discovered the problem.

Had to make a reservation last minute while traveling around Italy.
They were quick to respond to emails, and were a great help.
Friendly staff & clean rooms.