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“Excellent Service” 5 of 5 stars
Review of Residence Isola Verde

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Residence Isola Verde
3.0 of 5 Condominium   |   Via Bargagna 44, 56124 Pisa, Italy   |  
Hotel website
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Hotel amenities
Ranked #15 of 105 Specialty Lodging in Pisa
Pretoria, South Africa
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent Service”
5 of 5 stars Reviewed July 16, 2013

Dear Mr Daniele Grillo and Team,

What a fantastic stay we had at Residence Isola Verde, it was an absolute pleasure to have stayed with you. We had been staying in Northampton, London and Ipswich (United Kingdom) on our Europe tour where we had awful experiences in all above mention hotels in the regions, from poor service till laundry returned in a terrible state, and without hesitation nothing beats the accommodation and friendliness from Residence Isola Verde. We ended our trip to Italy where we met up an old friend of my husband living in Pisa. We had checked in just after 10pm where our key was left in a safe place, they took us in without even checking if we are legit, but none the less, everything turned out to be very well organised and we had an absolute pleasure of staying at this hotel. We needed a converter from the UK adapter to Italian adapter and they gladly offered us one. On the day of check-out my husband left he’s credit card behind, the staff immediately reported this to management and my husband was contacted with no hesitation. We are grateful for the honesty of the staff from Residence Isola Verde. When we do return to Italy I’m sure returning to your establishment. I even recommend this to my friends and family planning to visit Pisa.

Thank you once again.

The Lewis Family

Brian, Chantelle, Kyle and Tristan

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara B, Responsabile relazioni pubbliche at Residence Isola Verde, responded to this review, July 19, 2013
Dear Family Lewis,
we are very happy and proud to read a such beautiful review about our residence Isola Verde and we warmly thank you for your beautiful words addressed to us.
It's a big pleasure to know that the hotel fully satisfied your needs and that you could appreciate the hospitality and kindess of our staff.
You're always welcome and we really hope to see you soon for a new holiday in Pisa.
With the occasion, we wish you all the best and extend our kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed May 7, 2011

I read lots of reviews about this place, saying how noisy it was but we decided to take a chance on it. On our return looking back I really wish we hadn't! The walls really are paper thin, every single cough, piece of furniture being moved and people walking around their apartments can be heard. Also the sound of traffic is so loud it feels like you could be outside!

However, the location is good as there is a bus stop right outside which takes you into Pisa itself in about 15 minutes. Pisa Centrale Station is 17 minutes on the bus, and from there a train to Florence only takes 50 minutes - well worth a visit.

The apartments are clean enough, but very basic and old fashioned - and not really worth 3 stars. The kitchenette could have done with a kettle but otherwise is o.k. We couldn't get the TV to work - think you might have had to buy a smart card from reception. The hotel owners are really nice and helpful and provided us with plenty of advice and maps. The hotel owner even personally drove us back to the airport - as there was a general strike on the day we were leaving - so no buses were running.

We would return to Pisa again, but not to these apartments.

We would

  • Stayed May 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnersh
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 19, 2010

I stayed at this apartment this August for 9 days, I personnally can say without reservation we had a very good experience with our apartment 215 we stayed 9 nights Danielo is the owner was communacative very hospitable and from day one told us what to see what was good what was bad on a map just as well as he recommended a few places that we hadnt planned on and were gems like Viareggioand gave us details of a very good bistro called Brunos in Pisa. I must thank him for warning us about the ZTL zone which is a restricted car zone and if you enter can cost you 180 bucks didnt know of it be warned .
I saw some people make comment on the music some nights yes if you stay at the back Wed and I think Saturday and Sundays you can hear music late night I felt it sounded loud because it such a quiet place and it does add to the character of the area most Cities you would have blaring people cars etc as we didnt spend too much time there and were exhaussted it only bothered us the first night .
Very easy to get around the autostrada and Pisa are about 5 minutes away
The aircon was fantastic the showers hot.

The rooms were clean decor and furniture is a bit dated for UK tastes and the sofabed a bit uncomfortable to sit on,however I still feel it was excellent value for money and have recommended to all my friends already if you want 5 star comforts this isnt for you however for us mortals on a budget and with kids you will benefit from value for money.
I am already planning to go stay again ....
Lastly do not expect this place to be the Hilton its not its affordable and you have to compromise
if driving take Sat nav like Tom Tom with you it will make it so easy for you.

Theres a good cafe and bank within feet I guess I would recommend that you try get an apartment to the front of the building if you dont want the music as stated above.
Internet was charged resonably by hours we paid €10 for 7 hours
all issues were dealt with promptly by the owners

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 2, 2010

These apartments are in a suburb of Pisa which is rundown and next to a major commercial building project (expect construction noise).
The staff/owners are friendly and helpful but the rooms are very dated and noisy (you can hear everything your neighbours are doing, remember there is no such thing as a quiet Italian, especially if they are wearing high heels or dragging around one of the kitchen chairs!). You can also hear commercial air traffic although only up until about midnight. Take ear plugs if you are going to stay here.
The level of cleanliness was fairly low (bedrooms/skirting were dusty) the paintwork was cracked and dirty, the toilet cistern had no lid and so sprinkled water on you when refilling if standing nearby (i.e. to wash your hands), whilst this could be considered a cooling mist I prefer to think of it as the missing rhinestone jewel in the plastic crown of Residence Isola Verde. As an added bonus, if you are quick enough into the shower whilst the cistern is still filling you may not even need to switch it on and can reap the rewards of a cooling trickle from the toilet.
The kitchen utensils are rounded off with a selection of mismatched crockery that bears the name of another hotel?
Considering the price, condition and location of this accommodation you could do better for the same or only slightly more money (there is a 3 star hotel at the end of the same road that I regret not giving a chance.
I imagine the photos of the premises were taken some time in the twentieth century when snoods and mullets were still fashionable.

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Isola Verde

Address: Via Bargagna 44, 56124 Pisa, Italy
Phone Number:
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #15 of 105 Specialty Lodging in Pisa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Isola Verde 3*
Number of rooms: 28
Official Description (provided by the hotel):
Are you looking for a stylish room ora an apartment with kitchenette? Then, the Isola Verde Residence Hotel in Pisa is just what you need. Thanks to its location, within a stone's throw of Pisa Old Town, you can visit the town and also relax for a while in our comfortable apartments. ... more   less 
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Also Known As:
Residence Isola Verde Pisa

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