We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel, but not so friendly” 3 of 5 stars
Review of Hotel Terminus & Plaza

Save Saved
You added Hotel Terminus & Plaza to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Terminus & Plaza
3.0 of 5 Hotel   |   Via Cristoforo Colombo, 45, 56125 Pisa, Italy   |  
Hotel amenities
Ranked #41 of 82 hotels in Pisa
Niterói, RJ
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good hotel, but not so friendly”
3 of 5 stars Reviewed August 17, 2013

Rooms are large and clean. Breakfast is good with a lot of options. The hotel is close to the central station and very silent. It would be so much better if the reception staff was more friendly, they ask us to wait in the sitting area even there was no one else there,then call us back the minute we sit, then they took ours passports for registration and said nothing about when they will give them back when asked, only saying that it would be later...

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

221 people have reviewed this hotel

Traveler rating
    16
    76
    85
    29
    15
See reviews for
45
72
13
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Top Contributor
53 reviews 53 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 8, 2013 via mobile

One night is enough in Pisa and we were very happy with our overnight stay close to the train station, rooms were clean, staff friendly and helpful. Breakfast was good enough for the price.
The hotel is 2mins walk from the station and in less than 25mins you can comfortably walk the streets of Pisa to the tower.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 1, 2013

We chose this hotel for its location to Pisa Central station which was only a three minute walk. We arrived at 1.30 and were quickly checked in. We were travelling with two teenage girls (room 209 sleeps 4) and decided to walk to the Leaning Tower. The room and bathroom were spotless with very efficient air con. Later on in the evening we took a taxi back to the Leaning Tower (7.75 euros) and had a meal in one of the side streets. We then strolled back to the hotel about 9pm.
We all slept very well, breakfast was a cold buffet. Area is multi-cultural with small cafes around.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 29, 2013

Does exactly what it says on the tin. Just around the corner from the central train station where you can take the train directly to/from the airport for 1.5 euros (bus was 1.1 euros and departs from outside the train station). Hotel staff friendly and helpful. Breakfast was plentiful and varied - all you can eat buffet. Hotel clean and our family stayed in a triple, breakfast included, for 108 euros. There is a rather good restaurant a few steps from the front door of the hotel, very reasonable x3 starter, (2 steak)main and dessert, sides and wine/water = 78 euros. Area is multi-cultural but we didn't feel particularly threatened.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2013

Total dodgy area near rail station. Did not feel safe. Stony welcome from reception. Multi cultural area. Questionable characters around staring into our car. Children very nervous here. No breakfast included. Room rate was 108 euro. Will NEVER stay here again. Awful place.

Stayed July 2013, traveled with family

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 5, 2013

The hotel is very near to the Centrale Station of Pisa and also not very far from the Pisa Tower. Hotel was clean and breakfast was good with good options.

There are a lot of net cafes near the hotels and most of them are run by the South Asian (Indians n Bangladeshi). They helped us a lot as i lost my vaulet in the train and they let me call Saudi through their cell phone and also help me find Western Union, police report etc.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 4, 2013

We'd booked into a different hotel nearby which turned out to have been oversold, so we were moved to the Terminus. It's very close to the station (you can walk there in less than 5 minutes), the reception staff were helpful, and the room was clean. For our needs -- a place to sleep after arriving late at night and before an early start to move on to our next destination -- the Terminus was perfect. I wouldn't opt to stay there for multiple nights or for a special occasion, but it was more than good enough for our needs.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Terminus & Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Terminus & Plaza

Address: Via Cristoforo Colombo, 45, 56125 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Room Service
Hotel Style:
Ranked #41 of 82 hotels in Pisa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Terminus & Plaza 3*
Official Description (provided by the hotel):
Hotel offers modern comforts and amenities; located in a quiet area, 50 meters from the railway station, 1 km from the airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Tingo, HotelsClick, Otel, HostelWorld, HostelBookers, TripOnline SA, BookingOdigeoWL and Venere so you can book your Hotel Terminus & Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Terminus And Plaza
Hotel Terminus Plaza
Terminus Plaza Pisa

Owners: What's your side of the story?

If you own or manage Hotel Terminus & Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.