I booked here via Booking.com 12 months earlier and when a few days away from Pisa on my Tuscany tour I rang to confirm my booking I was told that due to credit card number being invalid it had cancelled my booking. This was not true, my credit card details on Booking .com were valid when I checked. Bologna had graciously made a reservation for me at a hotel 3km away which I declined. They then said when challenged about credit card excuse that it was overbooked and could not accommodate me. When I got back to Australia I received notification from Booking.com that Bologna had reported me as a "no show", exposing me to E119 penalty. I explained and no action was taken. Bologna's management says it is industry standard practice when overbooking occurs, to find another hotel of same standard for same price for the overbooked person. Would not explain why it was me rather than later booking that was dumped. I suggested that that it was for more money, perhaps a group booking that I was in the way of. No comment by him. Stay away from them you might suffer the same fate.

Booked this hotel 10 months before our arrival. The reason we booked this hotel was because of its location. Two days before we were to arrive I rang to confirm our reservation. Told that due to a computer software problem the hotel was over booked and they had secured accommodation a considerable distance away.

The Hotel Management was going to wait for us to turn up at the checkin desk to let us know and offer a transfer to the other hotel. As we moved up the management chain excuses put forward was human error, to problems with credit cards. Found that other people booked for the same time experienced similar problems to us, the excuses offered varied.

Be careful booking this hotel because you may get bumped off. The experience in dealing with hotels was totally the opposite to the service we experienced at other Italian hotels during our visit.

The Hotel Bologna proved an excellent choice for our overnight stay in Pisa. Check-in was efficient, the quadruple room was spotless and very comfortable. The breakfast was excellent and the location to the station, main shopping area and the tower was perfect. We used the shuttle to go to the airport, 15 Euro for four of us, this was very convenient.
On another topic. Lucca [20 mins on train] is a very nice town but we arrived unknowingly when the comic and games weekend was on - very busy but would like to go back and stay in Lucca next time.

We stayed here on arrival and before our departure from Pisa airport.

Firstly the plus points:
Staff are very friendly and helpful. The hotel is perfectly situated for both train station (10 mins on foot) airport (15 minute taxi ride) and the leaning tower (20 minutes on foot). Good selection at breakfast, free wifi is a bonus and certainly try the pillow menu.

Downside:
Expensive if you don't get a discounted rate for what is a basic hotel, certainly not 4*. Rooms clean but a bit dated, tiled floors in corridors and hard floors in rooms along with thin walls mean it can be very noisy. One evening we had no noise but the last evening we got no more than two hours sleep due to noise which was other guests at the hotel.

So a mixed review for me, some good aspects but some that need a mention