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“Charming Historic Hotel With All The Modern Conveniences” 5 of 5 stars
Review of Royal Victoria Hotel

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Royal Victoria Hotel
3.0 of 5 Hotel   |   Lungarno Antonio Pacinotti, 12, 56126 Pisa, Italy   |  
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Ranked #21 of 77 Hotels in Pisa
Croydon, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
“Charming Historic Hotel With All The Modern Conveniences”
5 of 5 stars Reviewed 2 weeks ago

I stayed for one night in this hotel and wished I could stay longer. It is a very charming hotel that is very proud of its long establishment and has a wonderful ambience set by its accompanying historic décor. Although its old doors and marble floors can sometimes be a bit noisy, this did not affect the quality of my sleep and in fact added to the charm of the place. The building has an fascinating layout and there are many interesting pieces of artwork and furniture dotted around the public areas.

Although many aspects of the hotel are old fashioned, the services and facilities on offer are very modern and are well integrated with its Victorian to 1920’s identity. The building is well heated, the bathroom was en suite and the hotel is equipped with free wifi for guests.

The service provided by the staff was outstanding. They are polite, knowledgeable, multilingual and always welcomed us with a smile. They provided us with a local map and their assistance really helped us to make the most of our time in the city. In particular I found one lady who works at reception very helpful. She worked really hard to resolve a problem we had with connecting our devices to the Wifi.

The hotel is also very centrally located and is beautifully set on the river. It is a short walk or bus journey from Pisa Centrale train station and also a short bus or taxi ride from Pisa Airport. You can also walk a quick and very beautiful route to the Leaning tower and to local restaurants and shops.

This hotel very welcoming and well suited to cater for a range of guests including couples, families, solo guests and, like ourselves, groups of friends. I would definitely recommend this hotel and would use it again if I come to back to Pisa in the future.

  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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684 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Il-Fgura, null, Malta
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Minutes away by walk from the a Leaning Tower, shops and restaurants. Parking space also available. The hotel is nice and clean. Has a lift. Family friendly. Beds are exceptionally comfortable, after a tiring day traveling we woke up very refreshed the following morning.

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a room for three people and were plesantly surprised with this hotel. The beds were comfortable and clean. The bathroom was generous with lots of hot water.
We stayed in January on the third floor and didn't notice any road noise, as mentioned by other reviewers.
The breakfast was generous too. There were a good variety of food on the menu. Try the hot chocolate!
This is a very old, traditional style hotel with lots of beautifully maintained public areas. If the hotel sounds like bargain, that's because it is! Great price, less than one kilometre from the train station and the Leaning Tower! From here, you can stroll everywhere!

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Bath, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 10, 2015

I booked this hotel through booking.com and arrived on a late Ryan Air flight to be told that there had been a computer problem the day I booked. Very unconvincing receptionist. She said we had been booked elsewhere at their expense but this was a 15 minute walk with luggage at 9:30 pm and we had had no supper. The new hotel were super helpful, told us to run round the corner to get a table at good restaurant before they closed the kitchens. On checking out there was a problem and whilst waiting two other people came to check out who had also been bounced out of the Royal Victoria. It appears that they commonly overbook as confirmed by the new hotel so if you are arriving late DO NOT RELY ON THIS HOTEL.

Stayed September 2014, traveled as a couple
Was this review helpful? Yes 3
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Palermo, Italy
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 1, 2015

We spent just one night in this hotel located in the city centre. From outside it seemed really polished but once we got inside we found ourselves into a ramshackle building but on the other hand the staff was very kind to us. The room was clean and warm but with a very small bathroom. The furniture was old and awful.

Stayed January 2014, traveled as a couple
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2014 via mobile

We stayed in this hotel for one night and were pleased. The hotel is very well located - 15 minutes walk to the leaning tower and a short distance from good restaurants. Our room (206) had a very nice view of the Arno river and was decorated with old school furniture which I personally love though there will be some noise in the morning as the river is by the street. The people in reception were very friendly and helpful. We were suddenly in need of immediate scanning and printing and a lady named Sylvia saw us through the entire process and in very good spirit.
Where we think they can improve is their internet service - which is free but rather complicated as you need to have a phone so the internet password can be texted to you. The breakfast can also be better.
Overall very good experience. Will stay again.

  • Stayed December 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TX
Top Contributor
102 reviews 102 reviews
72 hotel reviews
Reviews in 78 cities Reviews in 78 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 18, 2014

This place just oozes character. While a often a description used to compensate for deficiencies the Victoria is actually a decent place to stay. Its a somewhat dated, somewhat down at the heels Grand Hotel that probably hit its prime somewhere in the late 19th or early 20th century. But for a building, parts of which are 1,000 years old, its doing pretty well - maybe because its been run by the same family for almost 200 of those years.

Our room as quite large - an impression reinforced by the I'd guess 5 meter ceilings. It was furnished with antiques. The bed was quite comfortable, climate control was adquate there was all the hot water I wanted and it was clean. The provided breakfast was quite satisfactory. The free wifi wasn[t real fast. Staff was superb. Conveniently located about halfway between the tourist attractions and the train station in the middle of a shopping / restaurant district.

Room Tip: Front (Riverview) room had noticeable road noise at 3rd floor level - who knew there was a road betw...
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  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Victoria Hotel

Address: Lungarno Antonio Pacinotti, 12, 56126 Pisa, Italy
Phone Number:
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Pisa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Victoria Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Royal Victoria Pisa
Hotel Royal Victoria

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