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“Lovely old world hotel in heart of Pisa” 4 of 5 stars
Review of Royal Victoria Hotel

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Royal Victoria Hotel
3.0 of 5 Hotel   |   Lungarno Antonio Pacinotti, 12, 56126 Pisa, Italy   |  
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Ranked #26 of 73 Hotels in Pisa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Lovely old world hotel in heart of Pisa”
4 of 5 stars Reviewed August 23, 2014

Lovely, friendly, helpful staff. The hotel has elegance and you get a good feel for the past. Location is great, round the corner from some great bars and restaurants. Breakfast is basic but tasty. Good for a couple of nights.

Stayed August 2014, traveled as a couple
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709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Loule, Portugal
Top Contributor
145 reviews 145 reviews
17 hotel reviews
Reviews in 43 cities Reviews in 43 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

We have just got back from Pisa and must say that this hotel is simply brilliant ...great location on the river and it's right in the venter between the train station and the leaning tower

The hotel is nearly 200 years old and has been owned and managed by the same family . It is worth asking the manger about the hotel and he and his daughter will tell you everything about the history of the hotel and it's royal connection.... You will be surprised how many kings and queens have stayed here.

It is a brilliant hotel and well worth the visit when in Pisa

Stayed August 2014, traveled with family
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2014

I really enjoyed staying in this hotel in May 2013 with my wife and daughter. Hotel is located in a historic building, in very convenient location and for reasonable price. Unfortunately, I was not aware of consequences while using their car park.
My good memories from long weekend in Italy have been overshadowed by 125 Eur fine imposed by Municipality of Pisa for entering restricted traffic zone (my car was captured by street camera).
I drove through the restricted area solely to access the Hotel Royal Victoria car park (there is no alternative route to get there). I paid for the car park on top of the room rate (30 Eur) for peace of mind (mistakenly!) because there was no visitors car park available at the street.

Here are reasons why I blame the hotel for misleading information and lack of professionalism:

1. Hotel's staff did not inform me that traffic restrictions apply to the hotel's guests.
2. Staff member showed me a way to the car park through the restricted area without any warning.
3. Staff member ensured me that guest of the hotel are entitled to drive through like local residents.
4. Hotel's staff did not send details of my car to the local police at the time of my stay (even though there is procedure in place to avoid fines on local hotels residents).
5. Hotel's reception offered refund of the cost of the penalty under condition that sufficient prove of stay will be provided. This is despite an obligation to keep records of visitors (i.e. for reissue of the invoice).
5. The evidence was provided and reception have avoided contact since then.
6. The refund has been never actually paid.

If you consider booking your accommodation with this hotel, be careful and avoid using its car park. Otherwise, you will be charged a fine by local authorities (they have 18 months to do so) and if you will drive hired car there will be additional administration fee of 35 Eur for sending your details to the local police.

Have a nice time in Italy and avoid troubles

Room Tip: Hotel is a bit noisy over night due to busy roads around
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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leicester
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 8, 2014

A well presented hotel, the rooms are what I think of as typically Italian, classy and clean. Breakfast was a wide variety of fruit, cereals, breads, huge croissants, cheese, ham and yogurts. The position of the hotel is great, 20ish minute walk to the leaning tower and about the same to the railway station. The staff were very friendly and helpful.

Room Tip: Ensure you have chosen the correct option, we found someone had not read properly and booked shared...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

The Royal victoria hotel has so much character and authenticity, and from the moment you walk in, it feels like you're stepping back in time and getting a feel for what Italy is really like. The staff are so friendly and just want to advise you on the best attractions, restaurants etc. The room was beautiful and even though, it wasn't the biggest, for the price we got it for-it was a steal! Breakfast was the best we had on our entire 13 day trip around Italy with a great selection of anything you could ever want.

Such a great experience and the best way to experience authentic Pisa!

Room Tip: Rooms on the first floor have a balcony which overlooks the amazing river.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Senior Contributor
49 reviews 49 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 28, 2014

The location is good and the staff are friendly. The room is very basic, but it's okay since it was also pretty cheap. There were lots of internet problems - one day it didn't work at all, and the hotel staff didn't believe us when we told them. Once they rebooted the router and got it going the next day, it dropped out quite a lot and was fairly slow

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Göteborg
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 27, 2014

Old hotel in centre of Pisa. Good location, very beautiful big room. One thing that we don't liked, was that information says check in time is from 12, we arrived at 2 pm and the room was not ready. At 4 we got our room... Also I booked a quiet room but there was a lot of sounds from outside. Breakfast was quite booring. But in general; nice hotel that I can recommend if you like to live in an old hotel with beautiful rooms and great location.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Victoria Hotel

Address: Lungarno Antonio Pacinotti, 12, 56126 Pisa, Italy
Phone Number:
Location: Italy > Tuscany > Province of Pisa > Pisa
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Pisa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Victoria Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Royal Victoria Pisa
Hotel Royal Victoria

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