We had been to Pisa several years before and stayed at the Royal Victoria then. We didn't really even research anywhere else....but we should have.
We had asked for a room overlooking the River Arno and, despite not being even close to full, we were given a tiny, stuffy cranny overlooking the parking area. We saw the wide open staircases, airy hallways and lovely details on the way to our cell....but certainly this was not reflected in our room.
The location is great....well within walking distance of both the Tower and the lively, urban area across the river. The breakfast was very good with a nice hot buffet included. Our only complaint was the room. We maybe should have asked to be moved, but didn't.
In the wintertime, ask for a room overlooking the Arno. In the summer, it's likely going to be...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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thank you for coming back at the Royal Victoria Hotel.
As you wrote, we are very sorry to hear that you did not ask for a different type of room.
We have a Front Desk open 24hrs to assist our guests during their whole stay, and we are very happy to help our clients when they need assistance.
On our web page you can see that we have differet rooms categories with different prices to be able to please different needs. We start from our Economy Room very simple and without private bathroom, we then have Budget rooms with private bathroom small but confy, up to Traditional, Classic and Junior suites very very large rooms with view of the River Arno (which is quiet unique!) frescos on the celings and antique forniture.
We are happy that you enjoyed the central position of the Hotel as we are right in the heart of the city, and that you liked our large Continental Brekfast.
We hope to see you again in the near future at the Royal Victoria Hotel.
With Many Best Regards from Sunny Pisa
Elisabetta Del Soldato
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.