We booked a shared bathroom room so we only spent one night in Pisa. We couldn't do the check in until 3pm so the manager wasn't there. They gave us a total different room than we saw on the website with no decoration, bedding, dirty walls, curtains and plenty of mosquitos. The bathroom was shared with at least other 4 rooms and was dirty and modly. When we reclaimed they show us another room but was still very low quality. As we continue complaining the manager scowled us and she offered us to leave the room and give our money back. The manager was talking on the phone about us in front of us thinking that we couldn't understant her but we speak Spanish as well so we got the point of her conversation and wasn't very nice.
We were trying get another hotel but was impossible so was 17pm so we decided to stay there and then she show us a third room. It wasn't very good either but at least in this one you got some furniture, a mosquito net and was a bit warmer than the other two. The bed was awful and made a horrible noise everytime you moved.
We paid 43€ for a very low quality shared bathroom room with no breakfast.
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