We would have had a better stay in a cell!! Please read before booking at this horrible place. Then at least you have been warned. I am a hardened traveller and even I was appalled at this place.
I don’t even know where to start on this place. I would take a look at my pictures which will illiterate what I am telling you. We arrived at the hotel in the afternoon, it was unclear on how to get it, we knocked on the door. Nothing. I found an Intercom, someone answered and buzzed us through the front door and told me that our room was the first on the right.
We got into the room, we presumed was ours. Nobody to check us in, we didn’t know what the hell was going on. We were worried about leaving our suitcase in this place as it didn’t seem very secure, it didn’t even look or seem like a hotel.
We went out for a hour then decided to go back to the hotel to see if anyone had materialised. No one had but then someone did show up, he took me into the office / kitchen / dumping area. I mentioned to him that the toilet seat in our room was on the floor, he told me someone would come and fix it…That didn’t happen in the nights we stayed. The room was freezing, we had to find all the bedding we could to keep warm. There was no toilet paper in the room, I had to go adventuring to find it.
The guy who “checks” you in, I think he is a few crumbs short of a cookie and does not seem to care or know what is going on. On the day we had to check out and continue our holiday somewhere else in Italy, we could not find anyone to pay for our stay. We tried calling all the telephone numbers left around, we left messages, I even sent him an email asking him to call me to arrange payment. We received no calls or emails in return, instead they just decided to remove the money from my account!!!
Upstairs is a private apartment, the family are noisy and don’t care at all about the residents of the ‘hotel’. Look forward to the school run at 8am!!
In the open scruffy office / breakfast area was all the personal paperwork and details from other guests. You have been warned
People say this place is great for its location for its price, but that is nonsense . In Pisa you can walk from the airport to the town centre in 20 min. This is 5 min walk to the airport, but this is what you’re paying for:
• A disgusting room
• A Cold room
• Noone to check you in or out
• No one to contact, resulting in them taking money out of my account
• No toilet roll
• Your personal details left sat around for anyone to see
• Very noisy upstairs
• No toilet seat
• No one cares
I got 3 hours sleep in a room that was no better than a prison cell.
The only good think I will say about this place is that there is an amazing little café across the road that does amazing pizza and pasta dishes. Oh and the cat is quite friendly.
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