Recently returned from a lovely holiday in tuscany but had the unfortunate experience of staying at this dreadful" hotel". Travelled with my 3 sons aged 13 [twins] and 9 and had a 7.20am flight so the proximity to the airport was appealing- however no one knews where it was and what should have taken us 10 mins to walk following locals directions as none for walking on booking.com took an hour in the blazing heat . Thought the owner may have at least offered us a drink but no such luck once she had taken our money[ 135 euros so not exactly cheap] she didn't want to know. In fact I tried to buy a drink of water which she had on display for 1 euro as my son was ill and needed to take medication and she told me "it was no good and to drink out of bathroom tap" When I asked for a cup she said she didn't have one! I had just been in here garlic reeking kitchen/office so why no cup?
I had booked a room for 5 people but she said it wasn't available so gave us a 3 and a 2 which was fine however 2 of the lats broke on the bed when we sat on it and her reply was " you can share"
When the owner showed us to our room there was a puddle of water at the top of the marble stairs which she told us was from her plant not only did I consider this to be dangerous but at 5.30 am as we left it still hadn't been cleaned up.
The room was infested with mosquitoes this together with the aircraft noise, constant traffic ,loud toilet flushing and a cockerel meant we didn't sleep at all!
The shared bathroom had a half bath which meant having a shower was like standing in some ones sink. There was a notice in the bathroom but it was only written in Italian. All in all our last night in this lovely country was spoiled by this women and her dreadful house . Yes it is close to the airport but on our walk to find this hell hole we saw plenty of other accommodation.
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