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“Stay cancelled according to their stipulations; credit card charged; silence” 1 of 5 stars
Review of A Casa Doina Airport

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A Casa Doina Airport
A Casa Doina Airport
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A Casa Doina Airport
Via San Giusto 4, p.t., int. 1, 56121 Pisa, Italy   |  
Hotel amenities
Ranked #126 of 224 Pisa B&B and Inns
Pisa, Italy
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Stay cancelled according to their stipulations; credit card charged; silence”
1 of 5 stars Reviewed May 30, 2011

Having booked and cancelled through Initalia.it (do NOT trust them), according to the cancellation policy of Casa Doina (4 days prior), Casa Doina called me "No Show". I emailed Casa Doina with the explanation of having cancelled through their booking site, Initalia. I emailed Initalia to ask about my cancellation. They said it was fine and I would not be charged. Casa Doina charged my card. I emailed Initalia and Casa Doina multiple times; the first replying that I would not be charged (too late and still incorrect) and Casa Doina not responding at all. I had to take it to my credit card company for resolution. As of 3 months after the reservation date, I have been refunded with the provision that the hotel could still contest.

Room Tip: Go somewhere else.
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Stayed February 2011, traveled solo
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Additional Information about A Casa Doina Airport

Address: Via San Giusto 4, p.t., int. 1, 56121 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Hotel Style:
Ranked #126 of 224 B&Bs / Inns in Pisa
Price Range (Based on Average Rates): $
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