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“Stay cancelled according to their stipulations; credit card charged; silence” 1 of 5 stars
Review of A Casa Doina Airport

A Casa Doina Airport
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A Casa Doina Airport
Via San Giusto 4, p.t., int. 1, 56121 Pisa, Italy   |  
Hotel amenities
Ranked #144 of 238 Pisa B&B and Inns
Pisa, Italy
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Stay cancelled according to their stipulations; credit card charged; silence”
1 of 5 stars Reviewed May 30, 2011

Having booked and cancelled through Initalia.it (do NOT trust them), according to the cancellation policy of Casa Doina (4 days prior), Casa Doina called me "No Show". I emailed Casa Doina with the explanation of having cancelled through their booking site, Initalia. I emailed Initalia to ask about my cancellation. They said it was fine and I would not be charged. Casa Doina charged my card. I emailed Initalia and Casa Doina multiple times; the first replying that I would not be charged (too late and still incorrect) and Casa Doina not responding at all. I had to take it to my credit card company for resolution. As of 3 months after the reservation date, I have been refunded with the provision that the hotel could still contest.

Room Tip: Go somewhere else.
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Stayed February 2011, traveled solo
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17 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about A Casa Doina Airport

Address: Via San Giusto 4, p.t., int. 1, 56121 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Hotel Style:
Ranked #144 of 238 B&Bs / Inns in Pisa
Price Range (Based on Average Rates): $
Number of rooms: 6
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