Just back from a 3 night stay and the Tower Plaza and glad to be home. First impressions were good but steadily went downhill. Room and bed was comfortable, bed made up daily and towels refreshed however no sweeping of the 'tumbleweed' that gathered in the room and a glass that was used for fruit juice was left dirty the whole stay! The we move to the restaurant ...oh dear, breakfast very poor...coffee on offer but really only the one then you had to use the coffee machine which was disgusting..remnants of food from serving plates were 'recycled' back into the food containers. We sat down in the restaurant on the last evening, we probably should have known better ! We sat for the first 5 minutes with none of the staff making eye contact...when we eventually got a menu we waited a further 10 minutes with no sign of service of any kind..we left....we won't be back. The only thing 5 star about this hotel is the sign at the front door, staff appallingly rude, no room service, no indication about any services in the hotel or how to go about using them,..if you are looking for a hotel suggest you find something nearer to the city centre.
- Official Description (provided by the hotel):
- Great view over the leaning tower and close to the natural reserve of San Rossore, Abitalia Tower Plaza features an open air swimming pool, a relax room with Turkish bath, massage room and fitness corner, a fabulous restaurant "I Sovrani" and a lounge bar "La Piazzetta." 121 bright rooms among which glamorous suites like the "Honey" and "Golden-Silver". ... more less
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- Also Known As:
- Abitalia Tower Plaza Hotel Pisa