Stayed here on the 1/02/13 -4/02/13. Nice hotel. Very nice reception staff. Helpful and informative when asked advice on how to get to places of interest.
Couple of niggles. 1) Regarding the shower. Looks fantastic. Nice big space but the water pressure is not fast and the temperature seems to change from hot to cold of its own free will sometimes. I think the water pressure needs to be looked in to as a few other people have also mentioned the showers in their rooms or the shower heads need to be changed. I didn't want to spend a long time in the shower because of this reason.
2) The gym only had 3 machines to use. 2 bikes and 1 treadmill. Luckily I was the only person using the gym whilst on this trip or else there would of been dissapointment. There should be a cross trainer machine in there at least for a 5* hotel. The smallest gym I have ever been in in regards to the lack of equipment available. Nice views overlooking The Tower of Pisa though.
3) No tea/coffee making facilities in the rooms or any room service available(apart from a continental breakfast in a morning). All 5* hotels should offer room service for snacks.
4) A very hard king size bed. Lovely size but both of us had bad backs throughout our and only 3 pillows offered.(Needs 4).
5) There was a party going on on the Sat night we stayed here and the music went on till 12.30am which was very loud through the floor. Good job it didn't go on any longer as I was quite annoyed. They have weddings there.
6) Breakfast cost 10 euros pp and there was only scrambled eggs and bacon available for a hot meal. Both of these were cold on all days we had the breakfast. Usual continental available. Quite pricey I thought though but made sure we filled up.
Last point to make was the 6 euro charge to order a taxi from the hotel to the airport. The hotel was not forthcoming in letting us know this information at the time of ordering as we would of looked elsewhere for one.
Overall though a very nice stay here. The hotel is off the beaten track but The Tower of Pisa is only a 15 minute walk away through an underground tunnel way.
Taxis cost just over 10 euros from the hotel to the airport and vice versa as long as you don't book a taxi through the hotel. The hotel is 10 mins away from the airport.
We didn't eat in the hotel on an evening. Went to, but not much selection for vegetarians and quite pricey(even for 5*). Not to worry though. If you turn left out of the hotel barrier and walk straight to the end of the road there is a little Italian cafe and a fantastic chinese down there. Very good food and prices. Also Lili's for cakes, chocolates and general yummy stuff to eat.
Quite pricey for some food places. Got totally ripped off on our last day. Went to a snack place near Grand Central Station. Had 2 smallish sandwiches, 2 drinks and 2 slices of cake. The total bill came to 28 euros. Was not happy. Don't eat here. There are no price lists available and we made the mistake of just ordering food without checking. Wasn't even very nice food.
Total rip off. I lost the receipt with the name of the cafe on it. It has a black and white sign and no price list. Avoid.Cheapish food can be bought out but do shop around and check prices first.
Tip: Take a day trip out to Florence. Much better than Pisa. Lots of shops and a much better city to look at. Wish we'd of stayed in Florence and took the train to Pisa for the day. The train station is a 45 minute walk from the hotel. Take a taxi. 15 euros pp to Florence on the train and it takes an hour. Well worth going there though.Not loads to see in Pisa. Not enough to do for the 3 days I don't think. Pisa needs a facelift. The Leaning Tower of Pisa is 20 euros and you can go inside it. A must but only on a clear, sunny day.
Overall a quite enjoyable holiday apart from the very expensive cafe we ate at. Just watch where you eat if on a budget.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for choosing the Tower Plaza!
Report response as inappropriate
We are very happy with the fact that you got to enjoy our service, but also the place of the staff. We believe that it is in the service attentive to detail that you can recognize the true luxury of a hotel.
As for location, the hotel has a fantastic view, unique in the world, as also will have noticed we have a bike rental service / electric car / auto, through which in a few minutes you reach the Tower of Pisa, center, the heart of the city. The distance from the Tower of Pisa, then from the center, walking is really not much.
On the other hand only affacciandoci the window of the room, or enjoy a drink at the bar or tasting something at the restaurant, we note the proximity to the Tower, then the center of the city is impressive.
There are several location "interesting". The terrace on the third floor that becomes the protagonist of ceremonies and banquets during the summer, where you can enjoy a drink / dinner is really a privilege only for the view of the Tower, as if to touch it with your hand, not to mention the space by the pool in light of candle, thanks to notice them.
Inherent in the outdoor swimming pool during the summer season as well will have seen we have a nice swimming pool with sun beds and umbrellas in abundance, with a space children but also sun loungers and benches tub, seasonal pool, with water heated by the sun. During the summer, but if the weather permits also the spring you can enjoy your dinner / lunch and breakfast outside. We also have a corner spa, a small spa and our site is well specified what it offers and what it is ascertained, including the equipment in place. For complete information, but we can tell you that we are also finishing a very impressive spa, we hope to usher in the year 2013. What is certain is that most hotels do not have such spaces available free of charge to the customer, placed under a personal trainer available would drive up the cost of the room, which cost instead is really interesting, especially since you have personally witnessed another
The prices of our hotel do not reflect the standart 5 star hotels most famous and well known, this fact is dictated by a specific "policy" company, in order to break in the structure, let us know and give way to a variety of people to try, regardless, a feeling, an atmosphere and a structure, which we still believe to be level despite the price at which we go out on the market and the opinion of a few people (and there sorry) is not satisfied.
We have room service like any hotel, it is certain that the service has a cost, everything is in the directory specified in each room. In addition, this information is also given on receipt. During the day and into the night the bar is always open, the place where you can enjoy tasty sandwiches, focaccia sandwiches and cold dishes (between meals)
Inherent in the restaurant deserving of clarification regarding our cuisine in general, referring to the hotel in his daily life, as both breakfast the lunch / dinner, provide a level of service and food. Everything is prepared in house ... especially that undoubtedly adds value.
Buying as you did the room without breakfast once in the hotel must pay other than breakfast if you want to eat at the hotel, or you can do it outside. As she is satisfied, eat, drink or have breakfast outside hotel, around Pisa has a cost even more. Our continental breakfast features, toast, sausages, meats, cheeses, eggs, bacon, juice. Coffee, water, bread, cake, pizza, four different types of cake, honey, jams, biscuits, yogurt of any kind, etc. etc. with a buffet loaded and replaced by our attentive staff.
The interior and exterior are new, in Italy for the welfare of the natural latex mattresses are soft and have absolutely. but rather rigid, as recommended for optimal rest by the best specialists in orthopedics.
Finally, two interesting details but in his opinion, are the work of the hotels in the city tax and fee of 6 euro taxi. We confirm that the city tax is collected from hotels but paid to municipal administration, so you do not pay but the hotel but rather a tax levied by the city. In Italy, unfortunately, from the moment you call the taxi, from any mobile phone or mobile call makes the meter uploads scoring as early as 6 euro. This for us is a rip off but the hotel is not responsible. Rather than call and reserve a taxi for the customer can not do more, avoiding to charge the call of the taxi.
She also writes a review this hotel but more than half of this, speaks of other local Pisa (fortunately it can be seen by comparing our price comparison and price list is winning against them) we might like to read comments only on us.
We are waiting to welcome you again as our guest welcome and look forward to see you here know personally.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.