Firstly our room was not upgraded even though I had email proof of my upgrade, which I had agreed to pay for. The receptionists were very abrupt and said I was wrong. Then they went on computer and gave us keys to a musty smelling room. Our food order was wrong in the restaurant so my fiancé ate first. I didn't bother 30 minutes later. The new room was nice enough in the end but not as nice as we hoped. The cleaning products were not replenished daily. Not a five star feel. Not welcoming. The customer is not always right.

Very handy for the A11/A12 and the airport, so great if driving and looking to stop off before getting a plane the next day. Very large car park too.
Staff are really nice and welcoming, and very helpful if you need advice. All spoke really good English, so this is a handy hotel if you don't speak Italian. The hotel is also a short drive, or about a 15 minute walk to the leaning tower, though this is through an underpass which may spook some people late at night. The main area of Pisa is another 10 minutes walk from the tower, so although the hotel is on the outskirts, nothing is particularly far away.
Other plus side was that breakfast was really good - usual buffet breakfast, but well above the average even though the fruit juice machine dispensed surprisingly low quality juice.
Only down side, the bar didn't have any Italian beer - just Becks, though they did say they had sold out due to the conference which was on that day, who all seemed to be dining in the hotel.

In Summary, great place to stay, easy option if you have a car, and best of all, if it's a rental as there are two petrol stations round the corner on the SS1 (Strada Statale 1 Aurelia), so you can fill up before dropping off your rental car.

Finally, if you do stay here, make an effort to go and look at the leaning tower - it's pretty awesome, and leans far more than you imagine.

Hotels in Italy that say they are "Grand" can be disapointing, whilst this one does not have this title, I was very surprised and delighted with this excellent Hotel. It was modern, very clean, with a large bed, and room space, with walk in wardrobe, steam room and superb bathroom. Restaurant food and staff all very good and free wi-fi. The second night as the Hotel was full we had to go to Grand Hotel Bonanno in Pisa, and that was a disaster and explains what I mean by the term "Grand" in Italy. If you are in Pisa for business or leisure choose Abitalia Plaza.

We stayed for two nights in a 'superior' room and were very pleased with the facilities and the cleanliness.

The hotel is at the junction of a busy road but the double glazing effectively keeps the noise out at night.

As always the charge for items in the mini bar was exorbitant so that facility got given a miss.

A, not too pleasant, 10 min walk gets you into Pisa; it takes longer in a Taxi.

We have two negative comments the first was the service for a late lunch in the restaurant - it was obviously too much trouble for the chap in charge. The second was the Wi-Fi which needed constant reconnection - with separate usernames and passwords for each phone this wasted a lot of time. There are RS232 ports in the rooms so take along an airport express and run your own network.

There is a bedside plug for your chargers but you have to get under the bedside table to find it.

On the whole we enjoyed our stay and would use the hotel again if we were I the area.