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“What a great find!” 5 of 5 stars
Review of San Luca Palace Hotel

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San Luca Palace Hotel
4.0 of 5 Hotel   |   San Paolino 103, 55100 Lucca, Italy   |  
Hotel amenities
Ranked #4 of 56 Hotels in Lucca
Certificate of Excellence
Honiton, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“What a great find!”
5 of 5 stars Reviewed July 15, 2014

We stayed at the San Luca Palace for a couple of nights on our mini tour around Tuscany as part of our honeymoon, we are so pleased we did, what a gem!

It is a great boutique hotel located within the city walls where everything is with a gentle stroll through the beautiful streets of Lucca.

We had a room on the top floor, charmingly decorated in hearts for our honeymoon, bottle of Proseco on ice, we loved it!

Service was exceptional from the very first moment, fab bar on the ground floor, and a good choice of buffet breakfast.

You can park your car around the back, borrow a bike to ride through the town, you must ride around the city walls, it gives you a completely different aspect to the place.

We loved Lucca, and loved the San Luca Palace, I guarantee you we will be back!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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380 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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london
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2014

I visited with my mother and we both loved the hotel! Everyone is very friendly, and made the effort to speak with us. This really made for an excellent stay.
The decor is lovely, and we loved the option of relaxing in the gorgeous living room. Our room was elegant and spacious, which was very helpful for both my mother and I.
The location is excellent- inside the walls of old Lucca, and walking distance to everywhere within the walls and the train station.
Excellent service, hotel and location- very highly recommended.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Northern California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 8, 2014

We stayed at this very nice hotel in two rooms for four nights (May 26 – 29). The rate was extremely reasonable considering the location and the amenities. Paid an additional 15 EUR per night for parking; the location was ideal/easy for walking medieval Lucca, as well as departing and returning to Lucca for the region by car. The room was very spacious, clean and quiet (top floor). The bed was firm as most are in Italy, the pillows uninviting. The bathroom was very nice/modern with good lighting; however the one-third fixed glass shower door simply does not work with modern shower head/telephone sprayer. With careful attention to the directing of water, still much water on the floor. Not sure why fixed glass doesn’t extend further (or some other type of door/enclosure. There was nothing to keep one from potentially slipping on the shower/tub floor. Caution!

The buffet breakfast, offered in a handsome room, was generally very nice with a large selection of fresh fruit and juice. I only eat gluten-free, so make sure to inquire as they do have offerings out/available. I don’t know what it is about scrambled eggs in Italy but I found them to be watery (undercooked). The eggs offered as such were a daily occurrence. The bacon didn’t look very appetizing so I didn’t bother. The cheese selection was good, the yogurt also good. The cappuccino tended to be good and hot!

The staff was very friendly and helpful. Wonderful people! I would stay there again in a heartbeat! Rating: 9.4

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Harpenden, United Kingdom
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed four nights in late June. The hotel is situated just inside the City Walls on the west side of the City. So if coming from Pisa Airport by bus it is two minutes walk from the bus terminates. It is also very easy to stroll from there to everywhere in Lucca.
Rooms are good, spacious by European standards. The windows give great noise insulation. Beds comfy. Bathrooms adequate. Shortage of drawer space, lots of hanging space. The staff were all pleasant. Breakfast typical up-market Italian Euro Hotel buffet- perfectly fine.
The San Luca Palace is an excellent base to stay for a few nights while you examine the jewel of Lucca.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 30, 2014

Located just inside the walls of Lucca, this hotel was perfect for our two night stay. Our Junior Suite provided enough room for the 4 of us and the bathroom was a good size and in good condition. The breakfast offered was fresh and plentiful. The staff were helpful with directions and restaurant recommendations and parking on site was a definite plus. Would stay here again when next in Lucca.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tromso
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

The hotel is centrally located within the city walls. Service was great and friendly, and had parking fascilities. Our room was a junior suite, and was fine for the four of us. Everything was clean, and the bathroom was very nice, with a really good shower. Our youngest child slept on an extra bed that was put in our room on our arrival, and our eldest slept in a sort of alcove, big enough for a bed and a bedside table. According to him, it was a bit cramped in there.

Breakfast was typically Italian with lots of cakes, bur also a variety of hams and cheeses, fresh fruit, baked apples and whatever you could wish for breakfast. Everything of good quality.

The hotel bar had a few tables outside in the street, where you could enjoy a glass of something while watching life on the street pass by. The waiter made us feel very welcome. He really gave the hotel extra value.

All in all, a very good hotel, and if/when we go back to Lucca, we will certainly stay at the San Palace Hotel again. The only thing I missed was a kettle in the room. Even though it's summer, I like to have a cup of tea in the evening.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 24, 2014

We were sorry to leave our room after three nights. Lovely, comfortable room, bathrobes and slippers, free bikes, delicious breakfasts, and a staff that went out of their way in every way. It really felt like home, only better.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Luca Palace Hotel

Address: San Paolino 103, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lucca
#1 Family Hotel in Lucca
#3 Romantic Hotel in Lucca
#3 Business Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Luca Palace Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost. ... more   less 
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Also Known As:
San Luca Palace Lucca

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