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“Great hotel at great prices” 5 of 5 stars
Review of San Luca Palace Hotel

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San Luca Palace Hotel
4.0 of 5 Hotel   |   San Paolino 103, 55100 Lucca, Italy   |  
Hotel amenities
Ranked #4 of 58 hotels in Lucca
Tuscany
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great hotel at great prices”
5 of 5 stars Reviewed January 30, 2013

We absolutely loved this hotel in Lucca - close to parking area, yet in the center, really nice people and fantastic breakfast. Going back in a few weeks during the olive oil fest and can't wait to stay in one of those spacious rooms again!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Italian first
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English first
Bethel Park, PA
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 8, 2013

We stayed 3 nights in the San Luca Palace, booking our room through Expedia. Very clean with a great bathroom and wonderful shower. Lots of space in the room and we loved the desk and table and chairs. Lots of closet space. Free WIFI worked well in the room.

It was both an advantage and disadvantage being near the bus station just outside the walls. We were awakened every morning with people laughing and talking as they came in groups off the buses into the city right below our window but this is no reflection on the hotel quality. Just ask for a room in the back.

We would have given this hotel a higher rating if the bed and pillows were more comfortable but they were quite hard. Our fault for not asking for different pillows which would have helped. We would have liked BBC or another English news channel on TV.

Front desk staff was wonderful but the waiter in the breakfast room hovered over us and was a little intense removing plates and utensils the second we finished with them, but the breakfast was very good.

There is a refrigerator with a mini bar in the room. We were charged 24 Euro but never took anything from the bar. We did store our own water in it. It could have been a pressure sensitive system so maybe they assumed we took something each time we removed a bottle of water. But when we told the front desk staff we did not use the mini bar, they graciously removed it from our bill.

Location is perfect and the hotel was easy to find. Along with the bus station, there is a Tourist Information Center just outside the walls. We highly recommend the San Luca Palace.

Room Tip: Choose a room that does not face Via San Paolino if you are a light sleeper. We stayed in room 10 w...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 27, 2012

This hotel was recommended to us by our travel agent at AMEX, we were extremely happy with the stay. The hotel staff is awesome, always available to help and go above and beyond. The rooms are extremely large for Italy and even US standards, also very clean. It is located in the city walls, a short walk to everything you want to explore around the city.
The only suggestion I have for the hotel is to find a new approach to internet access, you are given a code to use which is common. However, every time you close the device (phone and laptop) you have to log back in again. It requires you to hang onto this small piece of paper during your stay- and a different one is required for each device. Again, doesn't impact the overall experience but its a bit clunky compared to all other hotel experiences.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmir, Turkey
Top Contributor
81 reviews 81 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 23, 2012

Rooms are quite large and comfortable. It is really a good relaxation after having an extreme prices in Venice with small rooms. The facility is managed very well and clean. Breakfast was good. We stayed in late April, out of season that we booked on the way to Lucca from Pisa. In the city walls and easy walk to see around the old town. It has parking next door which is also helpful.

Room Tip: We stayed at a room facing to the main pedestrian street. The bathroom was large as the room. I dont...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

In my work I travel a lot and I have stayed in hundreds of hotels - and the San Luca Palace easily ranks among the best.

Located within the city walls but close to the bus station, it could hardly be easier to get to or better situated for access to the centre of town.

The staff were all very friendly and helpful (with very good English), the breakfast fantastic, and our room was very comfortable and quiet.

For a relaxing visit to the charming city of Lucca we couldn't have found a better place to stay than the San Luca Palace Hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2012 via mobile

The staff, the location & the breakfast were all top notch. The hotel is located just inside the west gate to the old city and has parking. We got a huge room with 3 beds. Very clean. The breakfast was included and great quality. The staff was helpful in every way. Even helped us book out next Trip Advisor hotel in Como.

Stayed November 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 24, 2012

We were traveling with our 4,6 and 8 year old. Great accommodations for all of us in one room. Staff was wonderful. Restaurant recommendations were great too. Great location next to the ancient wall and near all the shopping and restaurants.

Stayed November 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about San Luca Palace Hotel

Address: San Paolino 103, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lucca
#1 Family Hotel in Lucca
#3 Romantic Hotel in Lucca
#3 Business Hotel in Lucca
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Luca Palace Hotel 4*
Official Description (provided by the hotel):
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city’s ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access at an additional cost.Parking available. ... more   less 
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Also Known As:
San Luca Palace Lucca

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