We stayed 3 nights in the San Luca Palace, booking our room through Expedia. Very clean with a great bathroom and wonderful shower. Lots of space in the room and we loved the desk and table and chairs. Lots of closet space. Free WIFI worked well in the room.
It was both an advantage and disadvantage being near the bus station just outside the walls. We were awakened every morning with people laughing and talking as they came in groups off the buses into the city right below our window but this is no reflection on the hotel quality. Just ask for a room in the back.
We would have given this hotel a higher rating if the bed and pillows were more comfortable but they were quite hard. Our fault for not asking for different pillows which would have helped. We would have liked BBC or another English news channel on TV.
Front desk staff was wonderful but the waiter in the breakfast room hovered over us and was a little intense removing plates and utensils the second we finished with them, but the breakfast was very good.
There is a refrigerator with a mini bar in the room. We were charged 24 Euro but never took anything from the bar. We did store our own water in it. It could have been a pressure sensitive system so maybe they assumed we took something each time we removed a bottle of water. But when we told the front desk staff we did not use the mini bar, they graciously removed it from our bill.
Location is perfect and the hotel was easy to find. Along with the bus station, there is a Tourist Information Center just outside the walls. We highly recommend the San Luca Palace.