We spent four nights at this hotel and loved every minute of it. Daniela was a superb hostess and her assistant was very helpful. Each morning's breakfast included eggs to order, fresh baked goods as well as the usual assortment of cereals, meats, and cheeses. In the evening, the breakfast area functioned as a comfortable sitting and reading area supplied with fresh fruit and even some wine on occasion. Our room was lovely with nice high ceilings, lovely apricot colored walls, and a very comfortable bed. This hotel is located in the middle of Lucca and is central to restaurants, shopping, and touring the city. The hotel is on the third floor of the building. You'll need to walk up the stairs as there's no elevator. The ground floor entrance includes an entrance to a museum highlighting the history of Lucca. This is a great place to stay. Thanks, Daniela!