We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice hotel, nice place...” 4 of 5 stars
Review of Hotel San Marco

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Hotel San Marco to your Saves list
Hotel San Marco
3.0 of 5 Hotel   |   Via San Marco 368, 55100 Lucca, Italy   |  
Hotel amenities
Ranked #12 of 56 Hotels in Lucca
Certificate of Excellence 2014
Key Largo, Florida
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“nice hotel, nice place...”
4 of 5 stars Reviewed July 8, 2014

stayed there for two nights only, well located, outside the walls...in one of the best borgos or residential areas of lucca...friendly staff, small european size room but very clean and nice bathroom, Ina from the staff went out of her way to help us out, great location if you want to be away from the bustling crowds in lucca but still close by to safely walk back and forth.... reccomend it...wifi is good but a bit cumbersome in the fact that you have to sign in and out everytime you use it!!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Direttore generale at Hotel San Marco, responded to this review, July 14, 2014
Dear Guest, thank you for your kind review. We know that our wifi registration seems to be "boring" sometimes, but it depends on the law against pornography that we had in Italy. Now the law has changed and we're adapting our wifi system. You could discover our new internet registration next time you'll come.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

217 reviews from our community

Traveler rating
    90
    105
    18
    3
    1
See reviews for
32
99
10
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Markelo
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed June 25, 2014

We got very good advices where to go and how to take the public transport. Also at breakfast everybody was very friendly. I will certainly come back here. Nice room with airco, clean. Very good bikes to rent, albergo molto piacevole.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Direttore generale at Hotel San Marco, responded to this review, July 11, 2014
Dear guest, your completely right, our staff is very friendly and helpful! We're waiting for you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stayed here in May for a few nights and found the room to be spotless and very comfortable. The bathroom is great too and suited our needs. Air conditioning was very efficient. Free wifi and mini bar in room too.
The hotel staff were always very friendly and helpful, recommending places to eat and things to do, and telling us more about the Bruton Brewery.
The breakfast was varied and good. There is an outside terrace too near the small outdoor pool, plus they provided pool towels and robes as well on request.
Do hire a bike and cycle around the walls, not only is it good excercise, you get a fabulous view of Lucca and the surrounding countryside. It was great to cycle through the narrow streets and plazas in the town too.
There is a short cut down the side of the hotel towards the walls and on both evenings that we returned we saw lots of fireflies flying around some bamboo bushes - just magical!
A perfect small hotel for exploring the area. I'm sure we will return to this beautiful lush area.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Direttore generale at Hotel San Marco, responded to this review, July 11, 2014
Dear Guest, we're very glad you enjoyed your staying at Hotel San Marco and we hope you'll come back soon, maybe in winter time, to discover a different side of our lovely Tuscany.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 2, 2014

We made the following notes on this wonderful facility following our stay: Nice and clean, good size room and nice shower, looks brand new, staff extremely friendly and helpful, just a ten minute walk to the "wall" and the incredible town square (if you can't find it here, you can't find it anywhere), good buffet breakfast, small swimming pool surrounded by pleasant patio, hotel area surrounded by impressive homes and condos, take train trip (30 minutes) to Pisa and another 15 on a bus and you are at that leaning tower, nice day trip, lots of pizzeria and restaurants in town square, to make trip complete should take at least a walk along the historic wall. Would we return: Most definitely.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Direttore generale at Hotel San Marco, responded to this review, July 11, 2014
Thank you for such a kind review! We hope to see you soon in Lucca!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockwall, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

This was a great hotel and a great location in Lucca. While not in the old city walls, it's within a short walk of the old town. The staff was very friendly and helped us with all our needs and answered all our questions. I'd highly recommend this hotel and definitely visit again! The Room was a good size and everything was always very clean. Breakfast was also very good.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Direttore generale at Hotel San Marco, responded to this review, July 11, 2014
Dear guest, thank you for your review. We hope to see you again in Lucca, maybe in winter time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 1, 2014

The hotel is very nicely furnished, super clean, best breakfast we had during our 3 week trip in Italy, close to city walls. BUT, the staff (Francesca in particular) was the icing on the cake. She was full of ideas of what to do and where to eat in Lucca (she marked about 5 places on the map) plus gave us a full orientation for our car trip to Cinque Terre. Thank you again, Francesca. You really made our stay in Lucca special.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Direttore generale at Hotel San Marco, responded to this review, May 7, 2014
Dear Guest, thank you for all your nice words and compliments. Your happiness is our satisfaction! Hope to see you again in Lucca!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 17, 2014

The stuff is super friendly, really something to pint out. The breakfast is rich enough. 5 min walk to the Lucca wall. The room is nicely decorated (modern). The only downside would be the smell of bleach upon arrival, which evaporated immediately after we opened the window. Which probably explains the sparkling bathroom ;)

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanMarcoLu, Direttore generale at Hotel San Marco, responded to this review, April 23, 2014
Dear Guest, thank you for your kind review. You have stressed all our strengths: modern rooms, friendly staff, rich breakfast, proximity to old town centre. And as you said, also the beach smell is something good for us, because it means we have just cleaned the room, that has to be "sparkling" for our guests! Hope to see you again, in your next italian trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel San Marco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel San Marco

Address: Via San Marco 368, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Room Service Swimming Pool Airport Transportation
Hotel Style:
#11 Business Hotel in Lucca
#13 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel San Marco 3*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Venere and Travelocity so you can book your Hotel San Marco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Marco Hotel
San Marco Lucca

Owners: What's your side of the story?

If you own or manage Hotel San Marco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.