We stayed here in May for a few nights and found the room to be spotless and very comfortable. The bathroom is great too and suited our needs. Air conditioning was very efficient. Free wifi and mini bar in room too.
The hotel staff were always very friendly and helpful, recommending places to eat and things to do, and telling us more about the Bruton Brewery.
The breakfast was varied and good. There is an outside terrace too near the small outdoor pool, plus they provided pool towels and robes as well on request.
Do hire a bike and cycle around the walls, not only is it good excercise, you get a fabulous view of Lucca and the surrounding countryside. It was great to cycle through the narrow streets and plazas in the town too.
There is a short cut down the side of the hotel towards the walls and on both evenings that we returned we saw lots of fireflies flying around some bamboo bushes - just magical!
A perfect small hotel for exploring the area. I'm sure we will return to this beautiful lush area.