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“Lovely Family Run Hotel, Great Location for the Train Station” 4 of 5 stars
Review of Hotel Rex

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Hotel Rex
Piazzale Bettino Ricasoli, 19, 55100 Lucca, Italy   |  
Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #14 of 56 Hotels in Lucca
Certificate of Excellence
Glenfinnan, United Kingdom
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Lovely Family Run Hotel, Great Location for the Train Station”
4 of 5 stars Reviewed July 9, 2014

Stayed here for 2 nights in order to visit Pisa by train.

The location of the hotel literally next door to the train station could not be more convenient, with the old walled town just over the road.

We really liked this hotel, genuine family run hospitality with good rooms. Reception staff were mostly family and very helpful and liked to talk, which made you feel welcome.

Our room looked out over the grassy square with fountain in front of the hotel and station and was quite peaceful. Room was a good size, beds were really comfortable, bathroom was modern and spacious, plenty of room in the minibar fridge, plenty of hanging space. Wifi was good and stable.

Breakfast was good with plenty of choice and there is even the chance to eat at the tables outside if you want.

Lucca town is a delight to walk around and must be one of the best preserved walled towns in the world along with York. The walk around the top of the walls is an enjoyable experience if you can dodge all the joggers!

We visited the Puccini Museum which was excellent, very well laid out and informative.

A day trip to Pisa on the train is easy to do from the hotel. Trains run every half hour and the journey takes about 20 mins. We found it easiest to buy tickets at the automated machines rather than queue, or you can buy tickets at the newsagents inside the station.

Pisa is an interesting place with lots of cafes to stop and watch the world go but, and the leaning tower should be on everyone’s bucket list to visit – it leaned far more than we anticipated and the experience of walking up and round the viewing platform is memorable.

Highly recommend the Hotel Rex as great value and would certainly return.

Room Tip: Rooms at the front have nice view of the square
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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299 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Callington, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 7, 2014

After a long tiring day, touring by car, we arrived in the centre of Lucca. What a relief to see the 3* Hotel Rex. After meeting the manager everything went from good to better! He left his desk to guide me into a free-parking space. Opposite the hotel, white lines mean spaces are free, blue lines mean there is a fee.
We really needed an evening meal. Again the manager came to our aid. He recommended the Da Francesco Trattoria Pizzeria and kindly got on the 'phone and booked us a table for two. Booking was essential, as the restaurant is very popular.The hotel owner, a genial 98 years old, supplied us with a handy map and showed us the close proximity of the restaurant.
Our room was clean, spacious and comfortable. We had time to enjoy a refreshing shower and take advantage of the tea and coffee making facility, in our room.
The main line station is but a stones throw away from the hotel, but throw away any thoughts of being disturbed. I wasn't aware of any trains and slept soundly.
We only required to stay the one night. Our double room cost €90, which was really good value, as a most plentiful breakfast was included in the price. A further €3 covered the city tax.
The Hotel Rex was truly excellent. It is ideally and conveniently placed to tour Lucca or to take the train. Our bed and room were really comfortable. The staff were most generous with their help. All in all this made our stay a thoroughly pleasing and memorable one.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumfries, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 3, 2014

Beatrice and Jim from Scotland stayed at the Hotel Rex for 7 nights .The room was beautiful and the service was excellent.Thank you to all the staff it was brilliant. The location was fantastic.Our room overlooked the fountain and we were next to the train station.Breakfast was fantastic.

Room Tip: The room we had was overlooking the fountain which was fantastic
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

My wife & I stay one night here and the personnel were very helpful, polite, helpful & multilingual. Our room was spacious and very clean. Internet WIFI hassle free. Great location just outside the Muro (wall) gates and close to Train Station. Highly recommended. Will be back.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 27, 2014

Often we avoid hotels near the station because of noise and dodgy environment but in Lucca it is picturesque and an easy walk thru wall to the old town. Big rooms, nice breakfast, efficient really nice staff....and easy parking

Room Tip: Rooms overlooking the piazza are light and airy.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds,england
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 24, 2014

We visited Lucca with friends who have stayed at this hotel annually for several years.We stayed 4 nights and had no preconceived ideas about the area.
It was lovely,a pretty and interesting town with easy travel connections and the hotel was excellent.We had a nice and spotless room with everything you need.The breakfast was continental but plenty on offer.
The staff could not be more helpful.We were made to feel welcome (more impressive than any hotel I have been to and deserves more than 3 stars).
I also wish to thank the elderly owner who at 98 has obviously trained his staff and family well in the art of hotel keeping.Well done Sir!
When we left ,it was like saying goodbye to old friends.
I would certainly recommend this hotel to anyone going to Tuscany and hope to go again myself!
Eileen Townend

Room Tip: our room was facing the park with fountain (unfortunately obscured by a tree!).Although at right ang...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, D.C.
Level Contributor
215 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed June 22, 2014

We stayed at the Hotel Rex for four nights and were very pleased with every aspect of the place. The rooms are not fancy, but they are very comfortable. The hotel serves a very extensive breakfast in a pleasant room. The staff are very helpful. The boss is a 98-year-old gentleman who keeps very busy and has a big smile for everyone.
The hotel loaned us bikes which we used to explore the town. The pathway along the city walls is perfect for cycling.
The hotel has an excellent location. It is a few meters from the railway station and a five minute walk to the center of town.
I should add the Lucca is a marvelous town. It does not have many of the obvious tourist attractions that bring mobs of people to Florence, Siena, and Pisa. But it a beautiful Renaissance town that still is Italian and not touristic. Pisa is well worth visiting, but if would suggest staying in Lucca and seeing Pisa as a day trip. It is half an hour away from Lucca by train.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rex

Address: Piazzale Bettino Ricasoli, 19, 55100 Lucca, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#4 Best Value Hotel in Lucca
#13 Family Hotel in Lucca
Price Range (Based on Average Rates): $$
Number of rooms: 25
Official Description (provided by the hotel):
Cozy family-run hotel located 100 meters far from the historic center and 80 meters far from the main railway station, convenient location for easy exploration of the countryside and the coast of Tuscany. Hotel Rex offers a range of services to its customers, such as free Wi-Fi in the entire building and in all rooms, a rich buffet breakfast with sweet and savory dishes, comfort for children and free parking places in front of the hotel. The friendly staff at Hotel Rex is always happy to answer all your questions and give you tips on how to make your stay special in Lucca and at Hotel Rex. ... more   less 
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Also Known As:
Rex Hotel Lucca

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