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“Okay, but some Major Problems.” 1 of 5 stars
Review of Hotel Le Ville

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Hotel Le Ville
3.0 of 5 Hotel   |   Viale Europa 154 | Ang. Via delle Ville, 55013 Lucca, Italy   |  
Hotel amenities
Ranked #38 of 56 Hotels in Lucca
Miami
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Okay, but some Major Problems.”
1 of 5 stars Reviewed May 31, 2006

After paying for one nights stay and checking out, the receptionist had called in the local police to coerce our party into paying for an extra night. The police officer pulled out the gun out of his holster, cocked the gun and pointed it at our vehicle. He asked for our passports and documentation and they tried to make us pay for an extra room because they thought we were only 3 people, but we had an unexpected guest arrive in the early AM.

I would not recommend this hotel, their handling of this situation was unprofessional and I felt my human rights were violated. Beware of this hotel. A police report was filled against this hotel and the US Embassy was also made aware.

Other than that, the arrangements were acceptable.

Stayed May 2006
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88 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Cologne, Germany
Level Contributor
123 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed October 4, 2004

the signposting from Lucca to the hotel in Lamari (10km outside Lucca) is insufficient, especially when you drive at night. It took us more than 20 min. to get there. The day after we took a different road (Via della Ville) and we reached Lucca in 5 min. So the ad "a few minutes from Lucca centre" is a matter of opinion. Furthermore, we got confused, because there is a "Viale Europa" also in Lucca, just outside the city walls.
Beside the location, the hotel is quite ok. The young and enthusiastic staff was helpful und friendly. We got an wonderful breakfast and the rooms are spacious.
Nice place, when you don't mind to stay outside Lucca.

  • Stayed September 2004
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Le Ville

Address: Viale Europa 154 | Ang. Via delle Ville, 55013 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 56 Hotels in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Le Ville 3*
Number of rooms: 23
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