We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Okay, but some Major Problems.” 1 of 5 stars
Review of Hotel Le Ville

Save Saved
You added Hotel Le Ville to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Le Ville
3.0 of 5 Hotel   |   Viale Europa 154 | Ang. Via delle Ville, 55013 Lucca, Italy   |  
Hotel amenities
Ranked #29 of 58 hotels in Lucca
A TripAdvisor Member
“Okay, but some Major Problems.”
1 of 5 stars Reviewed May 31, 2006

After paying for one nights stay and checking out, the receptionist had called in the local police to coerce our party into paying for an extra night. The police officer pulled out the gun out of his holster, cocked the gun and pointed it at our vehicle. He asked for our passports and documentation and they tried to make us pay for an extra room because they thought we were only 3 people, but we had an unexpected guest arrive in the early AM.

I would not recommend this hotel, their handling of this situation was unprofessional and I felt my human rights were violated. Beware of this hotel. A police report was filled against this hotel and the US Embassy was also made aware.

Other than that, the arrangements were acceptable.

Stayed May 2006
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

56 people have reviewed this hotel

Traveler rating
    16
    35
    4
    0
    1
See reviews for
5
30
Solo
0
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Cologne, Germany
Top Contributor
105 reviews 105 reviews
46 hotel reviews
Reviews in 65 cities Reviews in 65 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 4, 2004

the signposting from Lucca to the hotel in Lamari (10km outside Lucca) is insufficient, especially when you drive at night. It took us more than 20 min. to get there. The day after we took a different road (Via della Ville) and we reached Lucca in 5 min. So the ad "a few minutes from Lucca centre" is a matter of opinion. Furthermore, we got confused, because there is a "Viale Europa" also in Lucca, just outside the city walls.
Beside the location, the hotel is quite ok. The young and enthusiastic staff was helpful und friendly. We got an wonderful breakfast and the rooms are spacious.
Nice place, when you don't mind to stay outside Lucca.

  • Stayed September 2004
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hotel Le Ville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Le Ville

Address: Viale Europa 154 | Ang. Via delle Ville, 55013 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #29 of 58 hotels in Lucca
Hotel Class:3 star — Hotel Le Ville 3*
Reservation Options:
TripAdvisor is proud to partner with Tingo, Travelocity and Hotels.com so you can book your Hotel Le Ville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Le Ville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.