After paying for one nights stay and checking out, the receptionist had called in the local police to coerce our party into paying for an extra night. The police officer pulled out the gun out of his holster, cocked the gun and pointed it at our vehicle. He asked for our passports and documentation and they tried to make us pay for an extra room because they thought we were only 3 people, but we had an unexpected guest arrive in the early AM.
I would not recommend this hotel, their handling of this situation was unprofessional and I felt my human rights were violated. Beware of this hotel. A police report was filled against this hotel and the US Embassy was also made aware.
Other than that, the arrangements were acceptable.
Region:
Italy >
Tuscany >
Province of Lucca >
Lucca
Amenities:
Free High-Speed Internet
Free Parking
Ranked #22 of 63 hotels in Lucca
Price Range:
$$
Hotel Class:3 star (3*)
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