We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Glamerous place but dissapointing” 3 of 5 stars
Review of Villa La Principessa

Save Saved
You added Villa La Principessa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Villa La Principessa
4.0 of 5 Hotel   |   Nuova per Pisa 1616/G, 55050 Lucca, Italy   |  
Hotel amenities
Ranked #17 of 58 hotels in Lucca
Surrey
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Glamerous place but dissapointing”
3 of 5 stars Reviewed September 21, 2012

Stunning looking from the outside and nice grounds to walk around. The smallest lifts known to man, intersting sculptures and clearly was once a very impressive place with some original features to see. However the rooms were covered in vulgar stained fabric, showed photos to family when I got back who laughed heartily! Although the place was cleaned well, it was old and tatty and I tried not to touch anything.
There are only 2 outside tables in the bar area and so was actually difficult to sit outside one night. We went to the front of the hotel to the only other tables we knew of at the restaurant tables and the staff were really quite put out that we just wanted to sit outside for 10 minutes, even though it was practically empty and they had stopped serving.
In fact the table service was slow at best, and if you miss lunch by 10 minutes you have the worst ham and cheese sandwhich you would expect from a petrol station. Some didn't speak English at all and never smiled or said Hi when you went for breakfast. The reception staff weren't too bad although I wouldn't stretch to welcoming.
There was a little water feature in the driveway which had a few poor goldfish swimming in dirty unaired water without even a twig to swim around, felt very cruel!
On the plus side its easy to find with plenty of parking and in a good location a few minutes drive from Lucca. Don't think I could recomend it.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
principessalucca, Direttore at Villa La Principessa, responded to this review, April 14, 2013
Many thanks for the time you have dedicated to write remarks about our hotel.
All comments are very precious and we do our best to improve.
Thank you very much for your visit.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

197 people have reviewed this hotel

Traveler rating
    110
    52
    21
    9
    5
See reviews for
32
99
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hampshire
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2012

Have just spent four nights at the Villa La Principessa, and would happily go there again. If staying in a standard double, try and avoid Room 144 (unless you really like yellow check pattern over everything), but we moved to the Annexe and the room there was much nicer and had a view of the garden for the same price. The lounges on the ground floor have massive comfy sofas and chairs and breakfast and dinner are served out in the garden when the weather is suitable. The swimming pool is large - probably not child-friendly as even the shallow end is almost two metres deep. Loads of parking as well. There were people there from England, America, Holland, Belgium, Italy, so an international mix! Very good value by booking direct with the hotel.

Room Tip: Avoid the rooms on the 4th florr - they're converted attic rooms, with no views and decorated in...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
principessalucca, Direttore at Villa La Principessa, responded to this review, April 14, 2013
Many thanks for the significant opinion
We are very pleased to offer a relaxant break and our intent is offer the possibility to our guests to fully appreciate the swimming pool, the park and gardens around the Villa, taste traditional dishes in a very pleasant setting, sleep in a comfortable and well furnished room and give them a desire to return
We look forward to welcoming you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zadar, Croatia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2012

There is actually nothing I could complain about when it comes to my experience of La Principessa. The location is great, the gardens and the pool are stunning, I am definitely going back. The staff is kind and helpful, breakfast is very good, the rooms are clean, tidy and the furnishing is really nice, the views are breathtaking. I'm not sure if there is lunch or dinner service available but there are some very good restaurants nearby.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
principessalucca, Direttore at Villa La Principessa, responded to this review, August 24, 2013
We appreciate very much your very affectionate thought regarding the experience at La
Principessa.

We are happy that you appreciated the location of the villa, the gardens and the pool.

Our guests can enjoy meals at the restaurant open for lunch (garden by the the pool) and dinner (in the park in the summer time)

We look forward to welcoming you again to add a chapter to your fairytale.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2012

a wonderful old villa with wonderful atmosphere in the palatial rooms. Yes, in parts it was a tad shabby but the friendly welcoming and efficient staff were far more important. The decor is eclectic in parts but very striking. Our bedroom walls were covered in fabric as were the sitting room and other rooms. The evening meal we had was good, again with excellent service. Breakfast was more than generous with a huge choice and again attentive service. The linen was spotless and the bed extremely comfortable. It is about 15 minute's drive from Lucca, also close to Pisa and easy to reach Florence. This hotel more than met our expectations and we would recommend it.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
principessalucca, Direttore at Villa La Principessa, responded to this review, August 24, 2013
We thank you so much for your very nice comment.

We look forward to welcoming you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
4 of 5 stars Reviewed August 24, 2012

Stayed for a week from 5th August 2012. Staff were very helpful and the building and grounds were beautiful. Ideal for a quiet break and very central for touring the Tuscany area.
Food was excellent. My only criticism would be that it was a bit too quiet, never anyone around if you just wanted a nice glass of wine and a chat, but I assume that their main clientele do not want this???

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
principessalucca, Direttore at Villa La Principessa, responded to this review, August 30, 2013
Thank you very much for your very nice comment!

We look forward to welcoming you again at Villa La Principessa to discover more and more about the city and its surroundings...

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
102 reviews 102 reviews
40 hotel reviews
Reviews in 30 cities Reviews in 30 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed August 21, 2012

Beautiful hotel in a perfect setting to enjoy Lucca. We said "Wow" when we pulled up the driveway and continued to wow our way around this beautiful, character filled villa just outside Lucca. The pool is perfect, the gardens pretty, the rooms huge and totally fabulous and the common areas such as the wonderful sitting room just can't be beat. 3m high ceilings with wood beams and wonderful silk wall coverings - each room is different. The children had a fresco on their wall on the first floor but we had a vast balcony on our 2nd floor room. The food was great and the service excellent. The only problem was we were having such a nice time it was hard to drag ourselves away to explore Lucca!

Room Tip: I liked the high ceilings and balcony of our 2nd floor room but the children loved the fresco on the...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
principessalucca, Direttore at Villa La Principessa, responded to this review, August 24, 2013
Looking forward to welcoming you again we thank you so much for your very enthusiastic feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2012 via mobile

We stayed in the famely room; great room for 2 parents and 2 kids. Lot's of space with airco - nice!
Small windows, but who cares. Breakfast great. Did not stay for diner. A lunch near pool area was allright.
Superb old villa with charm. Pool is nice but only 32 beds/ seats. Quickly full on weekends.
I would recommend this hotel overall.

Stayed August 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Villa La Principessa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa La Principessa

Address: Nuova per Pisa 1616/G, 55050 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Lucca
#8 Luxury Hotel in Lucca
#8 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa La Principessa 4*
Official Description (provided by the hotel):
Villa La Principessa is an elegant hotel with private park and swimming pool, surrounded by the hills around Lucca. All rooms are air-conditioned and bright.The historic centre of Lucca is 3 km from Villa La Principessa, formerly a noble residence.La Principessa's restaurant serves traditional recipes and Tuscan wines.The sun terrace and the garden offer panoramic views of the countryside. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Venere, Expedia, Travelocity, Tingo, Priceline and BookingOdigeoWL so you can book your Villa La Principessa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Villa La Principessa Hotel Lucca
Hotel La Principessa
La Principessa Hotel

Owners: What's your side of the story?

If you own or manage Villa La Principessa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.