We arrived in Lucca on the 14th August and stayed one night at the hotel - we were welcomed by a very polite and friendly male receptionist who advised us check in was not until 2pm however the hotel would store our luggage for us until then. He provided us with a map of the city and told us where was good to go.
After walking around the city and stopping for a spot of lunch and shopping we returned to the hotel to check in and were once again greeted by a very friendly and helpful receptionist, we had booked 2 rooms, one triple and one twin - both rooms were ready - there was a mix up with the keys for one of the rooms but this was sorted quickly and we were settled in, the twin room was lovely the triple was amazing with a spiral stair case up to a 2nd floor...really lovely....Bathroom was really nice recently refurbished I would say. Breakfast was perfect, fresh breads, pastries, fruit, yoghurts, cheese, meats juices and tea/coffee. Hotel was perfectly located, we had dinner around the corner in the restaurant/bar - lovely fresh, Italian food...really enjoyed...The staff were so friendly and helpful in particular the receptionist on check in with the short blonde hair and glasses...she was so helpful in arranging a taxi for the morning and getting train times to the airport for us...she is an asset to the hotel...Would recommend the hotel and would return if I was back in Lucca again.
- Official Description (provided by the hotel):
- The Hotel Universo is the very first hotel built in Lucca, locatedo in the hearth of the historical centre. Estabilished as a guesthouse around 1850, under the name of "Locanda Universo and Tosca" it became an hotel in 1857. The Hotel is definitely the best starting point to discover the treasures of Lucca and its surroundings: within a few minutes walk you can reach all the sights of the city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your Hotel Universo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Universo Hotel Lucca